{"id":52970,"date":"2024-05-12T18:09:47","date_gmt":"2024-05-13T01:09:47","guid":{"rendered":"https:\/\/www.uxpin.com\/studio\/?p=52970"},"modified":"2024-05-15T03:17:30","modified_gmt":"2024-05-15T10:17:30","slug":"engineering-kpis-ja","status":"publish","type":"post","link":"https:\/\/www.uxpin.com\/studio\/jp\/blog-jp\/engineering-kpis-ja\/","title":{"rendered":"\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0 \u306e KPI\uff08\u4e3b\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff09"},"content":{"rendered":"\r\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-52786\" src=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2024\/04\/Engineering-KPIs-1024x512.webp\" alt=\"\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0 \u306e KPI\uff08\u4e3b\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff09\" width=\"1024\" height=\"512\" srcset=\"https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2024\/04\/Engineering-KPIs-1024x512.webp 1024w, https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2024\/04\/Engineering-KPIs-600x300.webp 600w, https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2024\/04\/Engineering-KPIs-768x384.webp 768w, https:\/\/www.uxpin.com\/studio\/wp-content\/uploads\/2024\/04\/Engineering-KPIs.webp 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\r\n\r\n\r\n\r\n\r\n\r\n<p><span style=\"font-weight: 400;\">\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u306b\u304a\u3051\u308b KPI\uff08\u4e3b\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff09\u306f\u3001\u958b\u767a\u30d7\u30ed\u30bb\u30b9\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u304a\u3088\u3073\u30c1\u30fc\u30e0\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3068\u6709\u52b9\u6027\u3092\u8a55\u4fa1\u3059\u308b\u306e\u306b\u4f7f\u7528\u3055\u308c\u308b\u91cd\u8981\u306a\u6307\u6a19\u3067\u3059\u3002\u3053\u306e\u6307\u6a19\u306b\u7d30\u5fc3\u306e\u6ce8\u610f\u3092\u6255\u3046\u3053\u3068\u3067\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30c1\u30fc\u30e0\u306f\u81ea\u5206\u305f\u3061\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306e\u8a55\u4fa1\u3084\u6539\u5584\u3059\u3079\u304d\u9818\u57df\u306e\u7279\u5b9a\u3001\u30e6\u30fc\u30b6\u30fc\u30cb\u30fc\u30ba\u3068\u30d3\u30b8\u30cd\u30b9\u76ee\u6a19\u3092\u6e80\u305f\u3059\u5f37\u56fa\u3067\u30b9\u30b1\u30fc\u30e9\u30d6\u30eb\u304b\u3064\u5b89\u5168\u306a\u88fd\u54c1\u306e\u63d0\u4f9b\u304c\u3067\u304d\u307e\u3059\u3002<\/span> \u00a0<\/p>\r\n<p><span style=\"font-weight: 400;\">\u7f8e\u3057\u304f\u6a5f\u80fd\u7684\u306a\u30ec\u30a4\u30a2\u30a6\u30c8\u3092 \uff18.\uff16 \u500d\u306e\u901f\u3055\u3067\u69cb\u7bc9\u3067\u304d\u3001\u30c7\u30b6\u30a4\u30f3\u3068\u958b\u767a\u306e\u9593\u306e\u4e00\u8cab\u6027\u3092\u4fdd\u3064\u3053\u3068\u304c\u3067\u304d\u308b\u30c7\u30b6\u30a4\u30f3\u6280\u8853\u3067\u3042\u308b UXPin Merge\u3092\u4f7f\u3063\u3066\u3001\u30c7\u30b6\u30a4\u30f3\u3068\u30d5\u30ed\u30f3\u30c8\u30a8\u30f3\u30c9\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u306b\u95a2\u9023\u3059\u308b KPI \u3092\u9054\u6210\u3057\u307e\u305b\u3093\u304b\u3002 <\/span><a href=\"https:\/\/www.uxpin.com\/jp\/merge\/developers\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">UXPin Merge<\/span><\/a><span style=\"font-weight: 400;\"> \u3092\u305c\u3072\u7121\u6599\u3067\u304a\u8a66\u3057\u304f\u3060\u3055\u3044\u3002<\/span> \u00a0<\/p>\r\n<h2><b>\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0 KPI \u3068\u306f<\/b><\/h2>\r\n<p>\u00a0 <span style=\"font-weight: 400;\">\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u306b\u304a\u3051\u308b KPI \u3068\u306f\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30d7\u30ed\u30bb\u30b9\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u30c1\u30fc\u30e0\u3001\u307e\u305f\u306f\u7d44\u7e54\u306e\u6709\u52b9\u6027\u3001\u52b9\u7387\u6027\u3001\u304a\u3088\u3073\u696d\u7e3e\u3092\u6e2c\u308b\u306e\u306b\u4f7f\u7528\u3055\u308c\u308b\u5177\u4f53\u7684\u306a\u6307\u6a19\u3067\u3059\u3002<\/span> \u00a0<\/p>\r\n<p><span style=\"font-weight: 400;\">\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0 KPI \u3067\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u696d\u52d9\u306e\u69d8\u3005\u306a\u5074\u9762\u306b\u95a2\u3059\u308b\u8cb4\u91cd\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u5f97\u3089\u308c\u3001\u76ee\u6a19\u306b\u5411\u3051\u305f\u9032\u6357\u306e\u8a55\u4fa1\u3084\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u306e\u7279\u5b9a\u3001\u610f\u601d\u6c7a\u5b9a\u306e\u5408\u7406\u5316\u3001<\/span><a href=\"https:\/\/www.uxpin.com\/studio\/jp\/ux-design-jp\/%e3%83%87%e3%83%bc%e3%82%bf%e3%82%b5%e3%82%a4%e3%82%a8%e3%83%b3%e3%82%b9xux%e3%83%87%e3%82%b6%e3%82%a4%e3%83%b3%e3%81%a7%e3%83%87%e3%83%bc%e3%82%bf%e3%83%89%e3%83%aa%e3%83%96%e3%83%b3%e3%81%aa\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u30c7\u30fc\u30bf\u99c6\u52d5\u578b\u306e\u610f\u601d\u6c7a\u5b9a<\/span><\/a><span style=\"font-weight: 400;\">\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u3053\u306e\u3088\u3046\u306a KPI \u306f\u3001\u7279\u5b9a\u306e\u30d3\u30b8\u30cd\u30b9\u76ee\u6a19\u3084\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u958b\u767a\u306e\u76ee\u7684\u306b\u3088\u3063\u3066\u7570\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\r\n<h2><b>\u696d\u7e3e\u6307\u6a19\u3092\u8ffd\u8de1\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u7406\u7531<\/b><\/h2>\r\n<p>\u00a0 <span style=\"font-weight: 400;\">\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u306e\u6307\u6a19\u306e\u8ffd\u8de1\u306f\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u9032\u6357\u72b6\u6cc1\u306e\u8a55\u4fa1\u3001\u6539\u5584\u9818\u57df\u306e\u7279\u5b9a\u3001\u60c5\u5831\u306b\u57fa\u3065\u304f<\/span><a href=\"https:\/\/www.uxpin.com\/studio\/blog\/design-decisions\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u610f\u601d\u6c7a\u5b9a<\/span><\/a><span style=\"font-weight: 400;\">\u3001\u8aac\u660e\u8cac\u4efb\u306e\u63a8\u9032\u3001\u30ea\u30bd\u30fc\u30b9\u914d\u5206\u306e\u6700\u9069\u5316\u3001\u76ee\u6a19\u306e\u8a2d\u5b9a\u3001<\/span><a href=\"https:\/\/www.uxpin.com\/studio\/jp\/blog-jp\/%e3%83%87%e3%82%a4%e3%83%96%e3%83%9e%e3%83%ab%e3%83%bc%e3%83%95_%e3%83%87%e3%82%b6%e3%82%a4%e3%83%b3%e3%83%90%e3%83%aa%e3%83%a5%e3%83%bc\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u4fa1\u5024<\/span><\/a><span style=\"font-weight: 400;\">\u306e\u5b9f\u8a3c\u3001\u7d44\u7e54\u5185\u306e\u7d99\u7d9a\u7684\u6539\u5584\u306e\u63a8\u9032\u306b\u3068\u3063\u3066\u6975\u3081\u3066\u91cd\u8981\u3067\u3059\u3002<\/span><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u9032\u6357\u306e\u6e2c\u5b9a<\/b><span style=\"font-weight: 400;\">\uff1a \u696d\u7e3e\u6307\u6a19\u306f\u3001\u7279\u5b9a\u306e\u76ee\u6a19\u3084\u76ee\u7684\u306b\u5bfe\u3059\u308b\u9032\u6357\u3092\u6e2c\u308b\u305f\u3081\u306e\u5b9a\u91cf\u7684\u306a\u30c7\u30fc\u30bf\u3092\u63d0\u4f9b\u3059\u308b\u3002\u305d\u306e\u6307\u6a19\u3092\u8ffd\u8de1\u3057\u306a\u3044\u3068\u3001\u6b63\u3057\u3044\u65b9\u5411\u306b\u9032\u3093\u3067\u3044\u308b\u306e\u304b\u3001\u8abf\u6574\u304c\u5fc5\u8981\u306a\u306e\u304b\u306e\u8a55\u4fa1\u304c\u5927\u5909\u306b\u306a\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u6539\u5584\u9818\u57df\u306e\u7279\u5b9a<\/b><span style=\"font-weight: 400;\">\uff1a \u696d\u7e3e\u6307\u6a19\u3092\u5b9a\u671f\u7684\u306b\u76e3\u8996\u3059\u308b\u3053\u3068\u3067\u3001\u30d7\u30ed\u30bb\u30b9\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u30c1\u30fc\u30e0\u5185\u306e\u975e\u52b9\u7387\u3001\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u3001\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u4e0d\u8db3\u306e\u9818\u57df\u3092\u7279\u5b9a\u3067\u304d\u308b\u3002\u3053\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\u306b\u3088\u3063\u3066\u3001\u5168\u4f53\u7684\u306a\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u4e0a\u3052\u308b\u305f\u3081\u306e\u662f\u6b63\u63aa\u7f6e\u3092\u8b1b\u3058\u305f\u308a\u3001\u6539\u5584\u3092\u5b9f\u65bd\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u60c5\u5831\u306b\u57fa\u3065\u3044\u305f\u610f\u601d\u6c7a\u5b9a<\/b><span style=\"font-weight: 400;\">\uff1a \u696d\u7e3e\u6307\u6a19\u306f\u3001\u30c7\u30fc\u30bf\u4e3b\u5c0e\u306e\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3046\u305f\u3081\u306e\u57fa\u790e\u3068\u306a\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u3055\u307e\u3056\u307e\u306a\u5074\u9762\u306b\u95a2\u3059\u308b\u6b63\u78ba\u3067\u6700\u65b0\u306e\u60c5\u5831\u304c\u3042\u308c\u3070\u3001\u30ea\u30bd\u30fc\u30b9\u914d\u5206\u3001\u30d7\u30ed\u30bb\u30b9\u306e\u6700\u9069\u5316\u3001\u6226\u7565\u7684\u8a08\u753b\u306b\u3064\u3044\u3066\u3001\u60c5\u5831\u306b\u57fa\u3065\u3044\u305f\u9078\u629e\u304c\u3067\u304d\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u8aac\u660e\u8cac\u4efb\u306e\u63a8\u9032<\/b><span style=\"font-weight: 400;\">\uff1a \u696d\u7e3e\u6307\u6a19\u3092\u8ffd\u8de1\u3059\u308b\u3053\u3068\u3067\u3001\u30c1\u30fc\u30e0\u3084\u7d44\u7e54\u5185\u306b\u8aac\u660e\u8cac\u4efb\u304c\u751f\u307e\u308c\u308b\u3002\u81ea\u8eab\u306e\u696d\u7e3e\u304c\u6e2c\u5b9a\u3055\u308c\u3001\u7279\u5b9a\u306e\u30d9\u30f3\u30c1\u30de\u30fc\u30af\u306b\u7167\u3089\u3057\u3066\u8a55\u4fa1\u3055\u308c\u3066\u3044\u308b\u3053\u3068\u3092\u500b\u4eba\u304c\u628a\u63e1\u3057\u3066\u3044\u308c\u3070\u3001\u5353\u8d8a\u6027\u3092\u6c42\u3081\u3066\u52aa\u529b\u3057\u3001\u81ea\u5206\u306e\u8cac\u4efb\u3092\u4e3b\u4f53\u7684\u306b\u679c\u305f\u3059\u53ef\u80fd\u6027\u304c\u9ad8\u307e\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30ea\u30bd\u30fc\u30b9\u914d\u5206\u306e\u6700\u9069\u5316<\/b><span style=\"font-weight: 400;\">\uff1a \u696d\u7e3e\u6307\u6a19\u3067\u3001\u4eba\u54e1\u3001\u6642\u9593\u3001\u4e88\u7b97\u306a\u3069\u306e\u30ea\u30bd\u30fc\u30b9\u3092\u3088\u308a\u52b9\u679c\u7684\u306b\u914d\u5206\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306e\u9ad8\u3044\u30a8\u30ea\u30a2\u3068\u6539\u5584\u304c\u5fc5\u8981\u306a\u30a8\u30ea\u30a2\u3092\u7279\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001\u30ea\u30bd\u30fc\u30b9\u3092\u6700\u3082\u5fc5\u8981\u306a\u5834\u6240\u306b\u518d\u914d\u5206\u3057\u3001\u52b9\u7387\u6027\u3068\u751f\u7523\u6027\u3092\u6700\u5927\u5316\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u76ee\u6a19\u306e\u8a2d\u5b9a\u3068\u8abf\u6574<\/b><span style=\"font-weight: 400;\">\uff1a \u696d\u7e3e\u6307\u6a19\u306f\u3001\u73fe\u5b9f\u7684\u3067\u9054\u6210\u53ef\u80fd\u306a\u76ee\u6a19\u306e\u8a2d\u5b9a\u306b\u5f79\u7acb\u3064\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u3082\u305f\u3089\u3059\u3002\u904e\u53bb\u306e\u30c7\u30fc\u30bf\u3068\u73fe\u5728\u306e\u696d\u7e3e\u306e\u50be\u5411\u3092\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u3001\u5927\u5909\u3060\u304c\u9054\u6210\u53ef\u80fd\u306a\u76ee\u6a19\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002\u3055\u3089\u306b\u3001\u6307\u6a19\u306e\u8ffd\u8de1\u306b\u3088\u3063\u3066\u3001\u72b6\u6cc1\u306e\u5909\u5316\u3084\u65b0\u305f\u306a\u512a\u5148\u4e8b\u9805\u306e\u51fa\u73fe\u306b\u5fdc\u3058\u305f\u76ee\u6a19\u306e\u8abf\u6574\u304c\u3067\u304d\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u4fa1\u5024\u3068 ROI \u306e\u5b9f\u8a3c<\/b><span style=\"font-weight: 400;\">\uff1a\u696d\u7e3e\u6307\u6a19\u306b\u3088\u3063\u3066\u3001\u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u307e\u305f\u306f\u30d7\u30ed\u30bb\u30b9\u306e\u4fa1\u5024\u3068 ROI\uff08\u6295\u8cc7\u53ce\u76ca\u7387\uff09\u3092\u5b9f\u8a3c\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002\u30b3\u30b9\u30c8\u524a\u6e1b\u3001\u751f\u7523\u6027\u306e\u4f38\u3073\u3001\u54c1\u8cea\u306e\u6539\u5584\u306a\u3069\u3001\u6e2c\u5b9a\u53ef\u80fd\u306a\u7d50\u679c\u304c\u3042\u308c\u3070\u3001\u4eca\u5f8c\u306e\u53d6\u308a\u7d44\u307f\u306b\u5bfe\u3059\u308b\u652f\u63f4\u3084\u8cc7\u91d1\u63d0\u4f9b\u3092\u6c42\u3081\u308b\u969b\u306e\u8aac\u5f97\u529b\u304c\u9ad8\u307e\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u7d99\u7d9a\u7684\u306a\u6539\u5584\u306e\u4fc3\u9032<\/b><span style=\"font-weight: 400;\">\uff1a \u696d\u7e3e\u6307\u6a19\u3092\u8ffd\u8de1\u3059\u308b\u3053\u3068\u3067\u3001\u7d44\u7e54\u5185\u306b\u7d99\u7d9a\u7684\u306a\u6539\u5584\u306e\u6587\u5316\u304c\u80b2\u307e\u308c\u308b\uff08DevOps \u30d7\u30ed\u30bb\u30b9\u3067\u77e5\u3089\u308c\u3066\u3044\u308b\uff09\u3002\u30c7\u30fc\u30bf\u306e\u5b9a\u671f\u7684\u306a\u898b\u76f4\u3057\u3084\u5206\u6790\u3067\u3001\u30c1\u30fc\u30e0\u306f\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3001\u5b9f\u9a13\u3001\u6700\u9069\u5316\u306e\u6a5f\u4f1a\u3092\u7279\u5b9a\u3067\u304d\u3001\u305d\u308c\u306b\u3088\u3063\u3066\u3001\u696d\u7e3e\u3068\u7af6\u4e89\u529b\u306e\u7d99\u7d9a\u7684\u306a\u5f37\u5316\u304c\u63a8\u9032\u3055\u308c\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<h2><b>\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0 KPI \u8a2d\u5b9a\u306e\u8cac\u4efb\u8005<\/b><\/h2>\r\n<p>\u00a0 <span style=\"font-weight: 400;\">\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u306e KPI\uff08\u4e3b\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff09\u306e\u8a2d\u5b9a\u306b\u306f\u3001\u901a\u5e38\u306f\u7d44\u7e54\u5185\u306e\u3055\u307e\u3056\u307e\u306a\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u306e\u5354\u529b\u304c\u5fc5\u8981\u3067\u3059\u3002KPI \u8a2d\u5b9a\u306e\u6b63\u78ba\u306a\u8cac\u4efb\u306f\u7d44\u7e54\u306e\u69cb\u9020\u3084\u6587\u5316\u306b\u3088\u3063\u3066\u9055\u3046\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u304c\u3001\u91cd\u8981\u306a\u5f79\u5272\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0 \u30ea\u30fc\u30c0\u30fc\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0 \u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406\u30c1\u30fc\u30e0\u3001\u307e\u305f\u306f\u6307\u5c0e\u7684\u7acb\u5834\u306b\u3042\u308b\u305d\u306e\u4ed6\u306e\u30c1\u30fc\u30e0 \u30e1\u30f3\u30d0\u30fc\u304c\u95a2\u4e0e\u3059\u308b\u5834\u5408\u304c\u591a\u3044\u3067\u3059\u3002<\/span><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u307e\u305f\u306f\u30c7\u30a3\u30ec\u30af\u30bf\u30fc<\/b><span style=\"font-weight: 400;\">\uff1a \u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u307e\u305f\u306f\u30c7\u30a3\u30ec\u30af\u30bf\u30fc\u306f\u3001\u591a\u304f\u306e\u5834\u5408\u3001\u7d44\u7e54\u306e\u6226\u7565\u76ee\u6a19\u306b\u6cbf\u3063\u305f\u5305\u62ec\u7684\u306a\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0 KPI \u306e\u8a2d\u5b9a\u3092\u62c5\u5f53\u3059\u308b\u3002\u5f7c\u3089\u306f\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u90e8\u9580\u306e\u76ee\u6a19\u3001\u30ea\u30bd\u30fc\u30b9\u3001\u304a\u3088\u3073\u80fd\u529b\u3092\u7dcf\u5408\u7684\u306b\u7406\u89e3\u3057\u3066\u3044\u308b\u3053\u3068\u304b\u3089\u3001\u696d\u7e3e\u306e\u5411\u4e0a\u3084\u5168\u4f53\u7684\u306a\u30d3\u30b8\u30cd\u30b9\u76ee\u6a19\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u3059\u308b KPI \u306e\u8a2d\u5b9a\u306b\u5341\u5206\u9069\u3057\u305f\u7acb\u5834\u306b\u3042\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30de\u30cd\u30fc\u30b8\u30e3\u30fc<\/b><span style=\"font-weight: 400;\">\uff1a\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30de\u30cd\u30b8\u30e3\u30fc\u306f\u3001\u500b\u3005\u306e\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u5408\u308f\u305b\u305f\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u56fa\u6709\u306e KPI \u3092\u8a2d\u5b9a\u3059\u308b\u4e0a\u3067\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3059\u3002\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u3068\u5354\u529b\u3057\u3066\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u76ee\u6a19\u3001\u30b9\u30b3\u30fc\u30d7\u3001\u6210\u529f\u57fa\u6e96\u3092\u5b9a\u3081\u3001\u305d\u308c\u3092\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u9032\u6357\u3068\u696d\u7e3e\u3092\u8ffd\u8de1\u3059\u308b\u6e2c\u5b9a\u53ef\u80fd\u306a KPI \u306b\u5909\u63db\u3059\u308b\u3002\u305d\u3057\u3066\u3001KPI \u304c\u73fe\u5b9f\u7684\u3067\u9054\u6210\u53ef\u80fd\u3067\u3042\u308a\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30bf\u30a4\u30e0\u30e9\u30a4\u30f3\u3068\u4e88\u7b97\u306b\u6cbf\u3063\u305f\u3082\u306e\u3067\u3042\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30ea\u30fc\u30c0\u30fc<\/b><span style=\"font-weight: 400;\">\uff1a\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30c1\u30fc\u30e0\u306e\u30ea\u30fc\u30c0\u30fc\u306f\u3001\u30c1\u30fc\u30e0\u30ec\u30d9\u30eb\u3067\u306e KPI \u8a2d\u5b9a\u306e\u8cac\u4efb\u3092\u62c5\u3046\u3002\u30c1\u30fc\u30e0\u3068\u5bc6\u63a5\u306b\u5354\u529b\u3057\u3001\u90e8\u9580\u5168\u4f53\u304a\u3088\u3073\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u76ee\u6a19\u306b\u8ca2\u732e\u3059\u308b\u91cd\u8981\u306a\u91cd\u70b9\u5206\u91ce\u3001\u696d\u7e3e\u6307\u6a19\u3001\u76ee\u6a19\u3092\u7279\u5b9a\u3059\u308b\u3002\u305d\u3057\u3066\u3001KPI \u304c\u30c1\u30fc\u30e0\u306e\u8cac\u4efb\u3001\u30b9\u30ad\u30eb\u30bb\u30c3\u30c8\u3001\u512a\u5148\u4e8b\u9805\u306b\u95a2\u9023\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u30de\u30cd\u30fc\u30b8\u30e3\u30fc<\/b><span style=\"font-weight: 400;\">\uff1a\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u30de\u30cd\u30b8\u30e3\u30fc\u306f\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u696d\u52d9\u306b\u304a\u3051\u308b\u696d\u52d9\u52b9\u7387\u3001\u30ea\u30bd\u30fc\u30b9\u5229\u7528\u3001\u304a\u3088\u3073\u30d7\u30ed\u30bb\u30b9\u306e\u6700\u9069\u5316\u306b\u95a2\u9023\u3059\u308b KPI \u306e\u8a2d\u5b9a\u306b\u304a\u3044\u3066\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3059\u3002\u30b5\u30a4\u30af\u30eb\u30bf\u30a4\u30e0\u3001\u30b9\u30eb\u30fc\u30d7\u30c3\u30c8\u3001\u30ea\u30bd\u30fc\u30b9\u52b9\u7387\u306a\u3069\u306e\u696d\u7e3e\u6307\u6a19\u3092\u8ffd\u8de1\u3059\u308b KPI \u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u52b9\u7387\u5316\u3001\u30b3\u30b9\u30c8\u524a\u6e1b\u3001\u751f\u7523\u6027\u5411\u4e0a\u306e\u6a5f\u4f1a\u3092\u7279\u5b9a\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30a8\u30b0\u30bc\u30af\u30c6\u30a3\u30d6\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u53c8\u306f\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30c1\u30fc\u30e0<\/b><span style=\"font-weight: 400;\">\uff1a \u6700\u9ad8\u7d4c\u55b6\u8cac\u4efb\u8005\uff08CEO\uff09\u3001\u6700\u9ad8\u57f7\u884c\u8cac\u4efb\u8005\uff08COO\uff09\u3001\u305d\u306e\u4ed6\u306e\u4e0a\u7d1a\u7ba1\u7406\u8077\u306a\u3069\u306e\u7d4c\u55b6\u5e79\u90e8\u306f\u3001\u7d44\u7e54 \u5168\u4f53\u306e\u30cf\u30a4\u30ec\u30d9\u30eb\u306e\u6226\u7565\u7684 KPI \u3092\u8a2d\u5b9a\u3059\u308b\u76e3\u7763\u7684\u5f79\u5272\u3092\u679c\u305f\u3059\u3002\u5f7c\u3089\u306f\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0 KPI \u304c\u3088\u308a\u5e83\u7bc4\u306a\u4e8b\u696d\u76ee\u6a19\u3068\u6574\u5408\u3057\u3001\u4f1a\u793e\u306e\u9577\u671f\u7684\u306a\u6210\u529f\u306b\u8ca2\u732e\u3059\u308b\u3053\u3068\u3092\u78ba\u5b9f\u306b\u3059\u308b\u305f\u3081\u306b\u3001\u6307\u5c0e\u3001\u6307\u793a\u3001\u76e3\u7763\u3092\u884c\u3046\u3002<\/span><\/li>\r\n<\/ul>\r\n<h2><b>\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0 KPI \u3092\u8ffd\u8de1\u3059\u3079\u304d\u3068\u3053\u308d<\/b><\/h2>\r\n<p><span style=\"font-weight: 400;\">\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u306e KPI\uff08\u4e3b\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff09\u3092\u8ffd\u8de1\u3059\u308b\u306b\u306f\u3001\u95a2\u9023\u3059\u308b\u6307\u6a19\u306e\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3001\u5206\u6790\u3001\u53ef\u8996\u5316\u304c\u3067\u304d\u308b\u52b9\u679c\u7684\u306a\u30b7\u30b9\u30c6\u30e0\u304c\u5fc5\u8981\u3067\u3059\u3002<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u306b\u304a\u3051\u308b KPI \u306e\u8ffd\u8de1\u306b\u4f7f\u308f\u308c\u308b\u30c4\u30fc\u30eb\u306b\u306f\u3001\u4e00\u822c\u7684\u306b\u300cKPI\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u300d\u3068\u300c\u30b9\u30b3\u30a2\u30ab\u30fc\u30c9\u300d\u306e\uff12\u3064\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\r\n<h3><b>KPI \u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9<\/b><\/h3>\r\n<p><span style=\"font-weight: 400;\">KPI \u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306f\u3001KPI \u3092\u8996\u899a\u7684\u306b\u8868\u3057\u305f\u3082\u306e\u3067\u3059\u3002\u3053\u308c\u306f\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u306e\u696d\u7e3e\u306e\u3055\u307e\u3056\u307e\u306a\u5074\u9762\u306b\u95a2\u3059\u308b\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u307e\u305f\u306f\u307b\u307c\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u63d0\u4f9b\u3057\u3001\u305d\u308c\u306b\u3088\u3063\u3066\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u306f\u9032\u6357\u72b6\u6cc1\u306e\u76e3\u8996\u3084\u3001\u50be\u5411\u306e\u7279\u5b9a\u3001\u30c7\u30fc\u30bf\u99c6\u52d5\u578b\u306e\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\r\n<h4><b>KPI\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306e\u5229\u70b9<\/b><\/h4>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u96c6\u4e2d\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0<\/b><span style=\"font-weight: 400;\">\uff1a KPI \u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306f\u3001\u696d\u7e3e\u306e\u30c7\u30fc\u30bf\u3092\u30a2\u30af\u30bb\u30b9\u53ef\u80fd\u306a 1 \u3064\u306e\u5834\u6240\u306b\u96c6\u4e2d\u7ba1\u7406\u3057\u3001\u305d\u308c\u306b\u3088\u3063\u3066\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u306f\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0 KPI \u3092\u52b9\u7387\u7684\u306b\u76e3\u8996\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30c7\u30fc\u30bf\u4e3b\u5c0e\u306e\u610f\u601d\u6c7a\u5b9a<\/b><span style=\"font-weight: 400;\">\uff1a\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306f\u3001<\/span><a href=\"https:\/\/www.uxpin.com\/studio\/jp\/blog-jp\/%e3%83%a9%e3%82%a4%e3%83%96%e3%83%87%e3%83%bc%e3%82%bf%e3%83%97%e3%83%ad%e3%83%88%e3%82%bf%e3%82%a4%e3%83%97\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30a4\u30f3\u30b5\u30a4\u30c8<\/span><\/a><span style=\"font-weight: 400;\">\u3068\u5b9f\u7528\u7684\u306a\u60c5\u5831\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u30c7\u30fc\u30bf\u4e3b\u5c0e\u306e\u610f\u601d\u6c7a\u5b9a\u3092\u4fc3\u3059\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u900f\u660e\u6027\u3068\u8aac\u660e\u8cac\u4efb<\/b><span style=\"font-weight: 400;\">\uff1a KPI \u30c7\u30fc\u30bf\u3092\u95a2\u9023\u3059\u308b<\/span><a href=\"https:\/\/www.uxpin.com\/studio\/jp\/blog-jp\/stakeholder-analysis-for-product-teams-ja\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc<\/span><\/a><span style=\"font-weight: 400;\">\u306b\u898b\u3048\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30c1\u30fc\u30e0\u3084\u7d44\u7e54\u5185\u306e\u900f\u660e\u6027\u3068\u8aac\u660e\u8cac\u4efb\u3092\u4fc3\u3059\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306e\u8ffd\u8de1<\/b><span style=\"font-weight: 400;\">\uff1a \u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3067\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u696d\u7e3e\u6307\u6a19\u306e\u7d99\u7d9a\u7684\u306a\u8ffd\u8de1\u3068\u5206\u6790\u304c\u3067\u304d\u308b\u3053\u3068\u304b\u3089\u3001\u30bf\u30a4\u30e0\u30ea\u30fc\u306a\u4ecb\u5165\u3068\u6539\u5584\u304c\u5b9f\u73fe\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u9023\u7d61\u3068\u9023\u643a<\/b><span style=\"font-weight: 400;\">\uff1a \u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306f\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c4\u30fc\u30eb\u3068\u3057\u3066\u6a5f\u80fd\u3059\u308b\u3053\u3068\u304b\u3089\u3001<\/span><a href=\"https:\/\/www.uxpin.com\/studio\/jp\/blog-jp\/cross-functional-collaboration-ja\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u3055\u307e\u3056\u307e\u306a\u90e8\u9580\u3084\u30c1\u30fc\u30e0\u9593<\/span><\/a><span style=\"font-weight: 400;\">\u306e\u9023\u643a\u3084\u8abf\u6574\u304c\u4fc3\u9032\u3055\u308c\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<h3><b>\u30b9\u30b3\u30a2\u30ab\u30fc\u30c9<\/b><\/h3>\r\n<p>\u00a0 <span style=\"font-weight: 400;\">\u30b9\u30b3\u30a2\u30ab\u30fc\u30c9\u3068\u306f\u3001\u9650\u3089\u308c\u305f\u4e3b\u8981\u306a\u6307\u6a19\u3092\u76ee\u7acb\u3064\u3088\u3046\u306b\u3001\u307e\u305f\u7c21\u5358\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3088\u3046\u306b\u8868\u793a\u3059\u308b\u7269\u7406\u7684\u307e\u305f\u306f\u30c7\u30b8\u30bf\u30eb\u8868\u793a\u306e\u3053\u3068\u3067\u3042\u308a\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u306e\u696d\u7e3e\u3092\u8ffd\u8de1\u3059\u308b\u306e\u306b\u3088\u304f\u4f7f\u308f\u308c\u307e\u3059\u3002<\/span><\/p>\r\n<h4><b>\u30b9\u30b3\u30a2\u30ab\u30fc\u30c9\u306e\u5229\u70b9<\/b><\/h4>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u5373\u6642\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af<\/b><span style=\"font-weight: 400;\">\uff1a \u30b9\u30b3\u30a2\u30ab\u30fc\u30c9\u306f\u3001\u696d\u7e3e\u306b\u95a2\u3059\u308b\u5373\u6642\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u3001\u76ee\u6a19\u3084\u57fa\u6e96\u304b\u3089\u306e\u9038\u8131\u306b\u8fc5\u901f\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3068\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8<\/b><span style=\"font-weight: 400;\">\uff1a \u76ee\u306b\u898b\u3048\u308b\u30b9\u30b3\u30a2\u30ab\u30fc\u30c9\u306b\u3088\u308a\u3001\u696d\u7e3e\u76ee\u6a19\u306e\u9054\u6210\u3084\u305d\u308c\u3092\u4e0a\u56de\u308b\u3068\u3044\u3046\u5371\u6a5f\u611f\u3084\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u304c\u5f93\u696d\u54e1\u306e\u4e2d\u3067\u4e0a\u304c\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u696d\u52d9\u610f\u8b58<\/b><span style=\"font-weight: 400;\">\uff1a \u30b9\u30b3\u30a2\u30ab\u30fc\u30c9\u306f\u3001\u5f93\u696d\u54e1\u306b\u73fe\u5728\u306e\u696d\u7e3e\u30ec\u30d9\u30eb\u3068\u512a\u5148\u4e8b\u9805\u3092\u77e5\u3089\u305b\u308b\u3053\u3068\u3067\u3001\u5f7c\u3089\u306e\u696d\u52d9\u610f\u8b58\u304c\u4e0a\u304c\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u76ee\u6a19\u3068\u306e\u6574\u5408<\/b><span style=\"font-weight: 400;\">\uff1a \u30b9\u30b3\u30a2\u30ab\u30fc\u30c9\u304c\u6210\u529f\u306e\u539f\u52d5\u529b\u3068\u306a\u308b\u91cd\u8981\u306a\u6307\u6a19\u3092\u5f37\u8abf\u3059\u308b\u3053\u3068\u3067\u3001\u73fe\u5834\u306e\u5f93\u696d\u54e1\u3068\u7d44\u7e54\u306e\u76ee\u6a19\u3084\u76ee\u7684\u304c\u4e00\u81f4\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u7d99\u7d9a\u7684\u6539\u5584<\/b><span style=\"font-weight: 400;\">\uff1a \u30b9\u30b3\u30a2\u30ab\u30fc\u30c9\u3067\u900f\u660e\u6027\u3001\u8aac\u660e\u8cac\u4efb\u3001\u696d\u7e3e\u7d50\u679c\u3078\u306e\u96c6\u4e2d\u304c\u4fc3\u9032\u3055\u308c\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u7d99\u7d9a\u7684\u6539\u5584\u306e\u6587\u5316\u304c\u652f\u63f4\u3055\u308c\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<p>\u00a0 <span style=\"font-weight: 400;\">KPI \u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3068\u30b9\u30b3\u30a2\u30ab\u30fc\u30c9\u306f\u3069\u3061\u3089\u3082\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0 KPI \u306e\u8ffd\u8de1\u3084\u8cb4\u91cd\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u306e\u63d0\u4f9b\u3001\u7d44\u7e54\u306e\u3055\u307e\u3056\u307e\u306a\u30ec\u30d9\u30eb\u3067\u306e\u610f\u601d\u6c7a\u5b9a\u306e\u4fc3\u9032\u306e\u4e0a\u3067\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3057\u3001\u4e21\u8005\u306e\u9078\u629e\u306f\u3001\u30c7\u30fc\u30bf\u306e\u6027\u8cea\u3001\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u306e\u597d\u307f\u3001\u76e3\u8996\u74b0\u5883\u306e\u7279\u5b9a\u306e\u8981\u4ef6\u306a\u3069\u306e\u8981\u56e0\u3067\u5909\u308f\u3063\u3066\u304d\u307e\u3059\u3002<\/span><\/p>\r\n<h2><b>\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0 KPI \u306e\u4f8b<\/b><\/h2>\r\n<p><span style=\"font-weight: 400;\">\u4ee5\u4e0b\u306b\u6319\u3052\u308b KPI \u306f\u3001\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30c1\u30fc\u30e0\u3068\u30d7\u30ed\u30bb\u30b9\u306e\u696d\u7e3e\u3084\u6709\u52b9\u6027\u306b\u95a2\u3059\u308b\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u63d0\u4f9b\u3057\u3001\u88fd\u54c1\u958b\u767a\u30c1\u30fc\u30e0\u304c\u7279\u5fb4\u3001\u6a5f\u80fd\u3001\u304a\u3088\u3073\u5168\u4f53\u7684\u306a\u30e6\u30fc\u30b6\u30fc\u4f53\u9a13\u3092\u6700\u9069\u5316\u3059\u308b\u305f\u3081\u306e\u6307\u91dd\u3068\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\r\n<h3><b>\u5e02\u5834\u6295\u5165\u307e\u3067\u306e\u6642\u9593<\/b><\/h3>\r\n<ul>\r\n<li>\u00a0 <b>\u30a2\u30a4\u30c7\u30a2\u51fa\u3057\u304b\u3089\u88fd\u54c1\u767a\u58f2\u307e\u3067\u306e\u6642\u9593<\/b><span style=\"font-weight: 400;\">\uff1a \u65b0\u6a5f\u80fd\u3092\u958b\u767a\u3057\u3001\u6295\u5165\u3059\u308b\u307e\u3067\u306e\u671f\u9593\u3092\u6e2c\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<h3><b>\u88fd\u54c1\u306e\u6027\u80fd\u3068\u4fe1\u983c\u6027<\/b><\/h3>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u7a3c\u50cd\u6642\u9593\u3068\u53ef\u7528\u6027<\/b><span style=\"font-weight: 400;\">\uff1a \u30c7\u30b8\u30bf\u30eb\u88fd\u54c1\u304c\u7a3c\u50cd\u3057\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u6642\u9593\u306e\u5272\u5408\u3092\u6e2c\u5b9a\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u8aad\u307f\u8fbc\u307f\u6642\u9593<\/b><span style=\"font-weight: 400;\">\uff1a\u88fd\u54c1\u307e\u305f\u306f\u305d\u306e\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u304c\u8aad\u307f\u8fbc\u307e\u308c\u308b\u307e\u3067\u306e\u6642\u9593\u3092\u8ffd\u8de1\u3059\u308b\u3053\u3068\u3067\u3001\u6700\u9069\u306a UX\uff08\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff09\u3092\u78ba\u4fdd\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30a8\u30e9\u30fc\u7387<\/b><span style=\"font-weight: 400;\">\uff1a \u88fd\u54c1\u3068\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u4e2d\u306b\u30e6\u30fc\u30b6\u30fc\u304c\u906d\u9047\u3059\u308b\u30a8\u30e9\u30fc\u306e\u983b\u5ea6\u3092\u76e3\u8996\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30a8\u30e9\u30fc\u89e3\u6c7a\u6642\u9593<\/b><span style=\"font-weight: 400;\">\uff1a\u76e3\u8996\u30c4\u30fc\u30eb\u307e\u305f\u306f\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u5831\u544a\u3055\u308c\u305f\u30a8\u30e9\u30fc\u3092\u7279\u5b9a\u3057\u3001\u89e3\u6c7a\u3059\u308b\u306e\u306b\u304b\u304b\u308b\u6642\u9593\u3092\u6e2c\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30b7\u30b9\u30c6\u30e0\u306e\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0<\/b><span style=\"font-weight: 400;\">\uff1a \u9ad8\u3044\u53ef\u7528\u6027\u3068\u4fe1\u983c\u6027\u3092\u76ee\u6307\u3057\u3001\u30d0\u30c3\u30af\u30a8\u30f3\u30c9\u30b7\u30b9\u30c6\u30e0\u304c\u5229\u7528\u3067\u304d\u306a\u3044\u3001\u307e\u305f\u306f\u64cd\u4f5c\u3067\u304d\u306a\u3044\u6642\u9593\u3092\u8ffd\u8de1\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u8ca0\u8377\u30c6\u30b9\u30c8\u306e\u7d50\u679c<\/b><span style=\"font-weight: 400;\">\uff1a \u30b7\u30df\u30e5\u30ec\u30fc\u30c8\u3055\u308c\u305f\u8ca0\u8377\u6761\u4ef6\u4e0b\u3067\u3001\u30d0\u30c3\u30af\u30a8\u30f3\u30c9\u30b7\u30b9\u30c6\u30e0\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3068\u30b9\u30b1\u30fc\u30e9\u30d3\u30ea\u30c6\u30a3\u3092\u8a55\u4fa1\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30ad\u30e3\u30d1\u30b7\u30c6\u30a3\u30d7\u30e9\u30f3\u30cb\u30f3\u30b0<\/b><span style=\"font-weight: 400;\">\uff1a \u5229\u7528\u30d1\u30bf\u30fc\u30f3\u3068\u6210\u9577\u4e88\u6e2c\u306b\u57fa\u3065\u304d\u3001\u5c06\u6765\u306e\u30ea\u30bd\u30fc\u30b9\u914d\u5206\u3068\u30ad\u30e3\u30d1\u30b7\u30c6\u30a3\u306e\u30cb\u30fc\u30ba\u3092\u4e88\u6e2c\u3059\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<h3><b>\u88fd\u54c1\u958b\u767a\u52b9\u7387<\/b><\/h3>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30a2\u30b8\u30e3\u30a4\u30eb\u6307\u6a19\uff08\u4f8b\uff1a\u30b9\u30d7\u30ea\u30f3\u30c8\u30d0\u30fc\u30f3\u30c0\u30a6\u30f3\uff09<\/b><span style=\"font-weight: 400;\">\uff1a \u30a2\u30b8\u30e3\u30a4\u30eb\u624b\u6cd5\u3092\u4f7f\u3046\u958b\u767a\u30c1\u30fc\u30e0\u306e\u9032\u6357\u3068\u52b9\u7387\u3092\u8ffd\u8de1\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u5909\u66f4\u306e\u5931\u6557\u7387<\/b><span style=\"font-weight: 400;\">\uff1a \u30b7\u30b9\u30c6\u30e0\u3001\u30d7\u30ed\u30bb\u30b9\u3001\u307e\u305f\u306f\u88fd\u54c1\u5185\u3067\u5b9f\u65bd\u3055\u308c\u305f\u5909\u66f4\u306e\u6210\u529f\u3092\u8a55\u4fa1\u3059\u308b\u3002\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3001\u6b20\u9665\u3001\u696d\u52d9\u306e\u4e2d\u65ad\u3092\u5f15\u304d\u8d77\u3053\u3059\u306a\u3069\u3001\u7d50\u679c\u3068\u3057\u3066\u5931\u6557\u306b\u7d42\u308f\u3063\u305f\u5909\u66f4\u306e\u5272\u5408\u3092\u6e2c\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30d0\u30b0\u3084\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b\u6642\u9593<\/b><span style=\"font-weight: 400;\">\uff1a \u30e6\u30fc\u30b6\u30fc\u304b\u3089\u5831\u544a\u3055\u308c\u305f\u3001\u3042\u308b\u3044\u306f\u30c6\u30b9\u30c8\u3092\u901a\u3058\u3066\u691c\u51fa\u3055\u308c\u305f\u30d0\u30b0\u3084\u554f\u984c\u306e\u6570\u3092\u7279\u5b9a\u3057\u3001\u89e3\u6c7a\u3059\u308b\u306e\u306b\u8981\u3057\u305f\u6642\u9593\u3092\u6e2c\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u6a5f\u80fd\u5b9f\u88c5\u6642\u9593<\/b><span style=\"font-weight: 400;\">\uff1a\u30d5\u30ed\u30f3\u30c8\u30a8\u30f3\u30c9\u306e\u65b0\u6a5f\u80fd\u3084 UX \u306e\u5f37\u5316\u3092\u5b9f\u88c5\u3059\u308b\u306e\u306b\u304b\u304b\u308b\u6642\u9593\u3092\u6e2c\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30b9\u30d7\u30ea\u30f3\u30c8\u30d9\u30ed\u30b7\u30c6\u30a3<\/b><span style=\"font-weight: 400;\">\uff1a \u5404\u30b9\u30d7\u30ea\u30f3\u30c8\u307e\u305f\u306f\u30a4\u30c6\u30ec\u30fc\u30b7\u30e7\u30f3\u5185\u3067\u30d5\u30ed\u30f3\u30c8\u30a8\u30f3\u30c9\u958b\u767a\u30c1\u30fc\u30e0\u304c\u5b8c\u4e86\u3057\u305f\u4f5c\u696d\u91cf\u3092\u8ffd\u8de1\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30ea\u30ea\u30fc\u30b9\u30fb\u30d0\u30fc\u30f3\u30c0\u30a6\u30f3<\/b><span style=\"font-weight: 400;\">\uff1a \u30ea\u30ea\u30fc\u30b9\u3084\u30b9\u30d7\u30ea\u30f3\u30c8\u5185\u306e\u30bf\u30b9\u30af\u3084\u30e6\u30fc\u30b6\u30fc\u30b9\u30c8\u30fc\u30ea\u30fc\u306e\u5b8c\u4e86\u72b6\u6cc1\u306e\u8ffd\u8de1\u306b\u4f7f\u308f\u308c\u308b\u30c1\u30e3\u30fc\u30c8\u30c4\u30fc\u30eb\u3002\u3053\u308c\u3067\u6642\u9593\u306e\u7d4c\u904e\u3068\u3068\u3082\u306b\u3069\u308c\u3060\u3051\u306e\u4f5c\u696d\u304c\u6b8b\u3063\u3066\u3044\u308b\u306e\u304b\u3001\u30c1\u30fc\u30e0\u304c\u30ea\u30ea\u30fc\u30b9\u3084\u30b9\u30d7\u30ea\u30f3\u30c8\u306e\u76ee\u6a19\u9054\u6210\u306e\u305f\u3081\u306b\u9806\u8abf\u306b\u9032\u3093\u3067\u3044\u308b\u306e\u304b\u3092\u53ef\u8996\u5316\u3067\u304d\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30d0\u30b0\u4fee\u6b63\u6642\u9593<\/b><span style=\"font-weight: 400;\">\uff1aQA\u307e\u305f\u306f\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u5831\u544a\u3055\u308c\u305f\u30d5\u30ed\u30f3\u30c8\u30a8\u30f3\u30c9\u306e\u30d0\u30b0\u3092\u7279\u5b9a\u3057\u3001\u89e3\u6c7a\u3059\u308b\u306e\u306b\u304b\u304b\u3063\u305f\u6642\u9593\u3092\u6e2c\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30c7\u30d7\u30ed\u30a4\u30e1\u30f3\u30c8\u306e\u983b\u5ea6<\/b><span style=\"font-weight: 400;\">\uff1a \u672c\u756a\u74b0\u5883\u307e\u305f\u306f\u30b9\u30c6\u30fc\u30b8\u30f3\u30b0\u74b0\u5883\u3078\u306e\u30d5\u30ed\u30f3\u30c8\u30a8\u30f3\u30c9\u306e\u30c7\u30d7\u30ed\u30a4\u983b\u5ea6\u3092\u8ffd\u8de1\u3057\u3001\u958b\u767a\u3068\u30ea\u30ea\u30fc\u30b9\u306e\u30b1\u30a4\u30c7\u30f3\u30b9\uff08\u6b69\u8abf\uff09\u3092\u793a\u3059\u3002<\/span><\/li>\r\n<\/ul>\r\n<h3><b>\u9867\u5ba2\u6e80\u8db3\u5ea6<\/b><\/h3>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.uxpin.com\/studio\/blog\/in-app-feedback\/\" target=\"_blank\" rel=\"noopener\"><b>NPS\uff08\u30cd\u30c3\u30c8\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30b9\u30b3\u30a2\uff09<\/b><\/a><span style=\"font-weight: 400;\">\uff1a \u30a2\u30f3\u30b1\u30fc\u30c8\u8abf\u67fb\u3092\u901a\u3058\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u6e80\u8db3\u5ea6\u3084\u3001\u305d\u306e\u88fd\u54c1\u3092\u4ed6\u306e\u4eba\u306b\u85a6\u3081\u308b\u53ef\u80fd\u6027\u3092\u6e2c\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>CAST\uff08\u9867\u5ba2\u6e80\u8db3\u5ea6\uff09\u30b9\u30b3\u30a2<\/b><span style=\"font-weight: 400;\">\uff1a \u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3068\u306e\u3084\u308a\u53d6\u308a\u3084\u3001\u3084\u308a\u53d6\u308a\u5f8c\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u901a\u3058\u3066\u96c6\u3081\u3089\u308c\u305f\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u57fa\u3065\u304d\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u6e80\u8db3\u5ea6\u3092\u8ffd\u8de1\u3059\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<h3><b>\u30c7\u30b6\u30a4\u30f3\u4e00\u8cab\u6027\u30b9\u30b3\u30a2<\/b><\/h3>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u3055\u307e\u3056\u307e\u88fd\u54c1\u3084\u6a5f\u80fd\u9593\u3067\u7dad\u6301\u3055\u308c\u3066\u3044\u308b\u30c7\u30b6\u30a4\u30f3\u8981\u7d20\u3001\u30b9\u30bf\u30a4\u30eb\u3001\u30d1\u30bf\u30fc\u30f3\u306e\u4e00\u8cab\u6027\u306e\u7a0b\u5ea6\u3092\u8a55\u4fa1\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u78ba\u7acb\u3055\u308c\u305f<\/span><a href=\"https:\/\/www.uxpin.com\/studio\/jp\/blog-jp\/3%e5%88%86%e3%81%a7%e3%82%8f%e3%81%8b%e3%82%8b%e3%82%af%e3%82%a4%e3%83%83%e3%82%af%e3%82%ac%e3%82%a4%e3%83%89%ef%bc%9auxpin%e3%81%a7%e3%83%87%e3%82%b6%e3%82%a4%e3%83%b3%e3%82%b7%e3%82%b9%e3%83%86\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u30c7\u30b6\u30a4\u30f3\u30b7\u30b9\u30c6\u30e0\u6a19\u6e96<\/span><\/a><span style=\"font-weight: 400;\">\u304b\u3089\u306e\u9038\u8131\u3092\u7279\u5b9a\u3059\u308b\u305f\u3081\u306b\u3001\u81ea\u52d5\u5316\u30c4\u30fc\u30eb\u307e\u305f\u306f\u624b\u52d5\u30ec\u30d3\u30e5\u30fc\u306b\u3088\u3063\u3066\u8a55\u4fa1\u3055\u308c\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<h3><b>\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u306e\u30ea\u30e6\u30fc\u30b9\u7387<\/b><\/h3>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u8907\u6570\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3084\u6a5f\u80fd\u3067\u518d\u5229\u7528\u3055\u308c\u308b<\/span><a href=\"https:\/\/www.uxpin.com\/studio\/jp\/blog\/ui-component-library\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u30c7\u30b6\u30a4\u30f3\u30b7\u30b9\u30c6\u30e0\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8<\/span><\/a><span style=\"font-weight: 400;\">\u306e\u5272\u5408\u3092\u8ffd\u8de1\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u306e\u518d\u5229\u7528\u3092\u4fc3\u9032\u3057\u3001\u5197\u9577\u306a\u30c7\u30b6\u30a4\u30f3\u4f5c\u696d\u3092\u524a\u6e1b\u3059\u308b\u30c7\u30b6\u30a4\u30f3\u30b7\u30b9\u30c6\u30e0\u306e\u52b9\u7387\u3092\u793a\u3059\u3002<\/span><\/li>\r\n<\/ul>\r\n<h3><b>\u30b3\u30fc\u30c9\u30af\u30aa\u30ea\u30c6\u30a3<\/b><\/h3>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30b3\u30fc\u30c9\u30ec\u30d3\u30e5\u30fc\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u6642\u9593<\/b><span style=\"font-weight: 400;\">\uff1a\u30d7\u30eb\u30ea\u30af\u30a8\u30b9\u30c8\u3084\u30b3\u30fc\u30c9\u30ec\u30d3\u30e5\u30fc\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u304b\u304b\u308b\u6642\u9593\u3092\u6e2c\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30b3\u30fc\u30c9\u30ab\u30d0\u30ec\u30c3\u30b8<\/b><span style=\"font-weight: 400;\">\uff1a \u81ea\u52d5\u30c6\u30b9\u30c8\u306b\u3088\u3063\u3066\u30ab\u30d0\u30fc\u3055\u308c\u308b\u30b3\u30fc\u30c9\u306e\u5272\u5408\u3092\u8ffd\u8de1\u3059\u308b\u3053\u3068\u3067\u3001\u30d5\u30ed\u30f3\u30c8\u30a8\u30f3\u30c9\u6a5f\u80fd\u306e\u5305\u62ec\u7684\u306a\u30c6\u30b9\u30c8\u3092\u4fdd\u8a3c\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30b3\u30fc\u30c9\u306e\u4fdd\u5168\u6027<\/b><span style=\"font-weight: 400;\">\uff1a \u5faa\u74b0\u7684\u8907\u96d1\u5ea6\u3084\u4fdd\u5b88\u5bb9\u6613\u6027\u6307\u6570\u306a\u3069\u306e\u6307\u6a19\u3092\u4f7f\u3063\u3066\u3001\u30d5\u30ed\u30f3\u30c8\u30a8\u30f3\u30c9\u306e\u30b3\u30fc\u30c9\u30d9\u30fc\u30b9\u306e\u4fdd\u5168\u6027\u3092\u8a55\u4fa1\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u9759\u7684\u30b3\u30fc\u30c9\u89e3\u6790\u9055\u53cd<\/b><span style=\"font-weight: 400;\">\uff1a \u9759\u7684\u30b3\u30fc\u30c9\u89e3\u6790\u30c4\u30fc\u30eb\u306b\u3088\u3063\u3066\u7279\u5b9a\u3055\u308c\u305f\u9055\u53cd\u306e\u6570\u3092\u76e3\u8996\u3059\u308b\u3053\u3068\u3067\u3001\u6f5c\u5728\u7684\u306a\u30b3\u30fc\u30c9\u54c1\u8cea\u306e\u554f\u984c\u3092\u793a\u3059\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u6280\u8853\u7684\u8ca0\u50b5<\/b><span style=\"font-weight: 400;\">\uff1a\u4fdd\u5168\u6027\u3068\u30b9\u30b1\u30fc\u30e9\u30d3\u30ea\u30c6\u30a3\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b\u3001\u30d0\u30c3\u30af\u30a8\u30f3\u30c9 \u30b3\u30fc\u30c9\u30d9\u30fc\u30b9\u306e\u6280\u8853\u7684\u8ca0\u50b5\u306e\u84c4\u7a4d\u3092\u76e3\u8996\u3059\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<h3><b>\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306e\u6700\u9069\u5316<\/b><\/h3>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30da\u30fc\u30b8\u8aad\u307f\u8fbc\u307f\u6642\u9593<\/b><span style=\"font-weight: 400;\">\uff1aWeb \u30da\u30fc\u30b8\u304c\u30e6\u30fc\u30b6\u30fc\u306e\u30d6\u30e9\u30a6\u30b6\u306b\u8aad\u307f\u8fbc\u307e\u308c\u308b\u307e\u3067\u306e\u6642\u9593\u3092\u6e2c\u308b\u3053\u3068\u3067\u3001\u8aad\u307f\u8fbc\u307f\u6642\u9593\u3092\u77ed\u7e2e\u3059\u308b\u305f\u3081\u306e\u6700\u9069\u5316\u3092\u884c\u3046\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30a4\u30f3\u30bf\u30e9\u30af\u30c6\u30a3\u30d6\u306b\u306a\u308b\u307e\u3067\u306e\u6642\u9593\uff08TTI\uff09:<\/b><span style=\"font-weight: 400;\"> Web \u30da\u30fc\u30b8\u304c\u30a4\u30f3\u30bf\u30e9\u30af\u30c6\u30a3\u30d6\u306b\u306a\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u5165\u529b\u306b\u53cd\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308b\u307e\u3067\u306e\u6642\u9593\u3092\u8ffd\u8de1\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u4e88\u7b97\u306e\u9075\u5b88<\/b><span style=\"font-weight: 400;\">\uff1a JavaScript \u306e\u30d5\u30a1\u30a4\u30eb\u30b5\u30a4\u30ba\u3001\u753b\u50cf\u5727\u7e2e\u3001\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u30ea\u30af\u30a8\u30b9\u30c8\u306a\u3069\u3001\u30d5\u30ed\u30f3\u30c8\u30a8\u30f3\u30c9\u8cc7\u7523\u306e\u4e8b\u524d\u78ba\u5b9a\u3055\u308c\u305f\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u4e88\u7b97\u306e\u9075\u5b88\u3092\u4fdd\u8a3c\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30b5\u30fc\u30d3\u30b9\u5fdc\u7b54\u6642\u9593<\/b><span style=\"font-weight: 400;\">\uff1a\u30d0\u30c3\u30af\u30a8\u30f3\u30c9\u30b5\u30fc\u30d3\u30b9\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5fdc\u7b54\u3059\u308b\u307e\u3067\u306e\u6642\u9593\u3092\u6e2c\u308b\u3053\u3068\u3067\u3001\u5fdc\u7b54\u6642\u9593\u3092\u77ed\u7e2e\u3059\u308b\u305f\u3081\u306b\u6700\u9069\u5316\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30b9\u30eb\u30fc\u30d7\u30c3\u30c8<\/b><span style=\"font-weight: 400;\">\uff1a \u5358\u4f4d\u6642\u9593\u5f53\u305f\u308a\u306b\u30d0\u30c3\u30af\u30a8\u30f3\u30c9\u30b5\u30fc\u30d3\u30b9\u304c\u51e6\u7406\u3059\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u6570\u3092\u8ffd\u8de1\u3059\u308b\u3053\u3068\u3067\u3001\u30b9\u30b1\u30fc\u30e9\u30d3\u30ea\u30c6\u30a3\u3068\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u4fdd\u8a3c\u3059\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<h3><b>\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306e\u9075\u5b88<\/b><\/h3>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u76e3\u67fb\u306e\u7d50\u679c<\/b><span style=\"font-weight: 400;\">\uff1a \u30d5\u30ed\u30f3\u30c8\u30a8\u30f3\u30c9\u306e\u30b3\u30fc\u30c9\u3068 UI\uff08\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\uff09\u306e<\/span><a href=\"https:\/\/www.uxpin.com\/studio\/jp\/web-design-jp\/web-accessibility-checklist-ja\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u57fa\u6e96<\/span><\/a><span style=\"font-weight: 400;\">\uff08WCAG\u306a\u3069\uff09\u3078\u306e\u6e96\u62e0\u3092\u8a55\u4fa1\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30ad\u30fc\u30dc\u30fc\u30c9\u30ca\u30d3\u30b2\u30fc\u30b7\u30e7\u30f3\u30b5\u30dd\u30fc\u30c8<\/b><span style=\"font-weight: 400;\">\uff1a \u30d5\u30ed\u30f3\u30c8\u30a8\u30f3\u30c9\u306e\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u304c\u30ad\u30fc\u30dc\u30fc\u30c9\u5165\u529b\u3067\u5b8c\u5168\u306b\u30ca\u30d3\u30b2\u30fc\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3001<\/span><a href=\"https:\/\/www.uxpin.com\/studio\/jp\/blog-jp\/%e3%82%a2%e3%82%af%e3%82%bb%e3%82%b7%e3%83%93%e3%83%aa%e3%83%86%e3%82%a3ux%e3%81%ae%e3%83%99%e3%82%b9%e3%83%88%e3%83%97%e3%83%a9%e3%82%af%e3%83%86%e3%82%a3%e3%82%b9-%e3%82%a6%e3%82%a7%e3%83%96\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u30e6\u30fc\u30b6\u30fc\u306e\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u3092\u5411\u4e0a\u3055\u305b\u308b\u3002<\/span><\/a><\/li>\r\n<\/ul>\r\n<h3><b>\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u306e\u6e80\u8db3\u5ea6<\/b><\/h3>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af<\/b><span style=\"font-weight: 400;\">\uff1a\u30d7\u30ed\u30c0\u30af\u30c8\u30aa\u30fc\u30ca\u30fc\u3001\u30c7\u30b6\u30a4\u30ca\u30fc\u3001\u305d\u306e\u4ed6\u306e\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u304b\u3089\u3001\u30d5\u30ed\u30f3\u30c8\u30a8\u30f3\u30c9\u306e\u6210\u679c\u7269\u306e\u54c1\u8cea\u3001\u30e6\u30fc\u30b6\u30d3\u30ea\u30c6\u30a3\u3001\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306b\u95a2\u3059\u308b\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u96c6\u3081\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u8981\u4ef6\u3068\u306e\u6574\u5408<\/b><span style=\"font-weight: 400;\">\uff1a \u30d0\u30c3\u30af\u30a8\u30f3\u30c9\u306e\u5b9f\u88c5\u304c\u3001\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u306b\u3088\u3063\u3066\u6307\u5b9a\u3055\u308c\u305f\u6a5f\u80fd\u8981\u4ef6\u304a\u3088\u3073\u975e\u6a5f\u80fd\u8981\u4ef6\u3068\u5bc6\u63a5\u306b\u6574\u5408\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3059\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<h3><b>\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3068\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9<\/b><\/h3>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u8106\u5f31\u6027\u30d1\u30c3\u30c1\u9069\u7528\u6642\u9593<\/b><span style=\"font-weight: 400;\">\uff1a\u30d0\u30c3\u30af\u30a8\u30f3\u30c9\u30b7\u30b9\u30c6\u30e0\u3084\u30e9\u30a4\u30d6\u30e9\u30ea\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u8106\u5f31\u6027\u306e\u30d1\u30c3\u30c1\u9069\u7528\u306b\u8981\u3057\u305f\u6642\u9593\u3092\u6e2c\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u306e\u9075\u5b88<\/b><span style=\"font-weight: 400;\">\uff1a <\/span><a href=\"https:\/\/www.uxpin.com\/studio\/blog\/ux-security-tips\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u30c7\u30fc\u30bf\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u3084\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3<\/span><\/a><span style=\"font-weight: 400;\">\u306b\u95a2\u3059\u308b\u696d\u754c\u6a19\u6e96\u304a\u3088\u3073\u898f\u5236\uff08GDPR\uff1a<\/span><i><span style=\"font-weight: 400;\">EU\u4e00\u822c\u30c7\u30fc\u30bf\u4fdd\u8b77\u898f\u5247<\/span><\/i><span style=\"font-weight: 400;\">\u3001HIPAA\uff1a<\/span><i><span style=\"font-weight: 400;\">\u533b\u7642\u4fdd\u967a\u306e\u76f8\u4e92\u904b\u7528\u6027\u3068\u8aac\u660e\u8cac\u4efb\u306b\u95a2\u3059\u308b\u6cd5\u5f8b<\/span><\/i> <span style=\"font-weight: 400;\">\u306a\u3069\uff09\u306e\u9075\u5b88\u3092\u78ba\u4fdd\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u76e3\u67fb\u7d50\u679c<\/b><span style=\"font-weight: 400;\">\uff1a \u30d0\u30c3\u30af\u30a8\u30f3\u30c9\u30b7\u30b9\u30c6\u30e0\u306b\u5bfe\u3057\u3066\u5b9f\u65bd\u3055\u308c\u305f\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u76e3\u67fb\u3068\u4fb5\u5165\u30c6\u30b9\u30c8\u306e\u7d50\u679c\u3092\u8a55\u4fa1\u3059\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<h2><b>Q&amp;A<\/b><\/h2>\r\n<h3><b>Q. \u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30ea\u30fc\u30c9\u306e KPI \u3068\u306f\uff1f<\/b><\/h3>\r\n<p>A. \u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30ea\u30fc\u30c9\u306f\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30c1\u30fc\u30e0\u306e\u76e3\u7763\u3084\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u7ba1\u7406\u3001\u7d44\u7e54\u5185\u306e\u6280\u8853\u9769\u65b0\u306e\u63a8\u9032\u3068\u3044\u3046\u91cd\u8981\u306a\u5f79\u5272\u3092\u62c5\u3063\u3066\u304a\u308a\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30ea\u30fc\u30c9\u306e KPI \u306f\u3001\u30c1\u30fc\u30e0\u306e\u7d71\u7387\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u9042\u884c\u3001\u6280\u8853\u7684\u76ee\u6a19\u306e\u9054\u6210\u306e\u4e0a\u3067\u306e\u6709\u52b9\u6027\u3092\u6e2c\u308b\u3053\u3068\u306b\u5927\u4f53\u306f\u91cd\u70b9\u304c\u7f6e\u304b\u308c\u307e\u3059\u3002\u4ee5\u4e0b\u3067\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30ea\u30fc\u30c9\u306e\u4e00\u822c\u7684\u306a KPI \u3092\u898b\u3066\u307f\u307e\u3057\u3087\u3046\uff1a<\/p>\r\n<ul>\r\n<li aria-level=\"1\"><b>\u30c1\u30fc\u30e0\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\uff1a<\/b><\/li>\r\n<\/ul>\r\n<ul>\r\n<li style=\"list-style-type: none;\">\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>\u30c1\u30fc\u30e0\u306e\u751f\u7523\u6027<\/b><span style=\"font-weight: 400;\">\uff1a \u958b\u767a\u3057\u305f\u6a5f\u80fd\u306e\u6570\u3001\u66f8\u3044\u305f\u30b3\u30fc\u30c9\u306e\u884c\u6570\u3001\u4e00\u5b9a\u6642\u9593\u5185\u306b\u5b8c\u4e86\u3057\u305f\u30bf\u30b9\u30af\u306e\u6570\u306a\u3069\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30c1\u30fc\u30e0\u306e\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\u3084\u30b9\u30eb\u30fc\u30d7\u30c3\u30c8\u3092\u6e2c\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>\u30c1\u30fc\u30e0\u306e\u52b9\u7387\u6027<\/b><span style=\"font-weight: 400;\">\uff1a \u30b5\u30a4\u30af\u30eb\u30bf\u30a4\u30e0\u3001\u30ea\u30fc\u30c9\u30bf\u30a4\u30e0\u3001\u30b9\u30eb\u30fc\u30d7\u30c3\u30c8\u52b9\u7387\u306a\u3069\u306e\u6307\u6a19\u3092\u542b\u3081\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30c1\u30fc\u30e0\u306e\u30d7\u30ed\u30bb\u30b9\u3068\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u52b9\u7387\u3092\u8a55\u4fa1\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>\u30c1\u30fc\u30e0\u306e\u6e80\u8db3\u5ea6<\/b><span style=\"font-weight: 400;\">\uff1a \u30a2\u30f3\u30b1\u30fc\u30c8\u3001\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30fb\u30bb\u30c3\u30b7\u30e7\u30f3\u3001\u5b9a\u7740\u7387\u306a\u3069\u3092\u901a\u3058\u3066\u3001\u30c1\u30fc\u30e0\u30e1\u30f3\u30d0\u30fc\u306e\u6e80\u8db3\u5ea6\u3084\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30ec\u30d9\u30eb\u3092\u6e2c\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<ul>\r\n<li aria-level=\"1\"><b>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u5b9f\u65bd\uff1a<\/b><\/li>\r\n<\/ul>\r\n<ul>\r\n<li style=\"list-style-type: none;\">\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30bf\u30a4\u30e0\u30e9\u30a4\u30f3<\/b><span style=\"font-weight: 400;\">\uff1a \u6a5f\u80fd\u3001\u30ea\u30ea\u30fc\u30b9\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30d5\u30a7\u30fc\u30ba\u306e\u30aa\u30f3\u30bf\u30a4\u30e0\u30c7\u30ea\u30d0\u30ea\u30fc\u306a\u3069\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30bf\u30a4\u30e0\u30e9\u30a4\u30f3\u3068\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\uff08\u4e2d\u9593\u76ee\u6a19\u5730\u70b9\uff09\u306e\u9075\u5b88\u3092\u8ffd\u8de1\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u4e88\u7b97\u7ba1\u7406<\/b><span style=\"font-weight: 400;\">\uff1a \u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u304c\u4e88\u7b97\u306e\u5236\u7d04\u5185\u3067\u5b9f\u65bd\u3055\u308c\u308b\u3088\u3046\u306b\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u4e88\u7b97\u306e\u6d3b\u7528\u3068\u30b3\u30b9\u30c8\u7ba1\u7406\u7b56\u3092\u76e3\u8996\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>\u6210\u679c\u7269\u306e\u54c1\u8cea<\/b><span style=\"font-weight: 400;\">\uff1a \u30ea\u30ea\u30fc\u30b9\u5f8c\u306b\u5831\u544a\u3055\u308c\u305f\u4e0d\u5177\u5408\u3084\u30d0\u30b0\u306e\u6570\u3001\u9867\u5ba2\u304b\u3089\u5831\u544a\u3055\u308c\u305f\u554f\u984c\u3001\u54c1\u8cea\u57fa\u6e96\u306e\u9075\u5b88\u72b6\u6cc1\u306a\u3069\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u6210\u679c\u7269\u306e\u54c1\u8cea\u3092\u6e2c\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u6280\u8853\u7684\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7<\/b><span style=\"font-weight: 400;\">\uff1a<\/span>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>\u6280\u8853\u9769\u65b0\u3068\u6280\u8853\u7684\u8ca2\u732e<\/b><span style=\"font-weight: 400;\">\uff1a \u65b0\u6280\u8853\u306e\u5c0e\u5165\u3001\u958b\u767a\u624b\u6cd5\u3001\u30d7\u30ed\u30bb\u30b9\u306e\u6539\u5584\u306a\u3069\u3001\u6280\u8853\u9769\u65b0\u306b\u5bfe\u3059\u308b\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30ea\u30fc\u30c9\u306e\u8ca2\u732e\u3092\u8a55\u4fa1\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>\u6280\u8853\u6307\u5c0e\u3068\u80fd\u529b\u958b\u767a<\/b><span style=\"font-weight: 400;\">\uff1a \u30c1\u30fc\u30e0\u30e1\u30f3\u30d0\u30fc\u306b\u6307\u5c0e\u3068\u6307\u5c0e\u3092\u63d0\u4f9b\u3059\u308b\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30ea\u30fc\u30c0\u30fc\u306e\u6709\u52b9\u6027\u3092\u8a55\u4fa1\u3057\u3001\u6280\u8853\u7684\u6210\u9577\u3068\u30b9\u30ad\u30eb\u958b\u767a\u3092\u4fc3\u9032\u3059\u308b<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>\u77e5\u8b58\u306e\u5171\u6709\u3068\u9023\u643a<\/b><span style=\"font-weight: 400;\">\uff1a\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30ea\u30fc\u30c0\u30fc\u304c\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30c1\u30fc\u30e0\u5185\u304a\u3088\u3073\u4ed6\u90e8\u9580\u3068\u306e\u77e5\u8b58\u5171\u6709\u3001\u9023\u643a\u3001\u90e8\u9580\u6a2a\u65ad\u7684\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u3069\u306e\u7a0b\u5ea6\u4fc3\u9032\u3057\u3066\u3044\u308b\u304b\u3092\u8a55\u4fa1\u3059\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u306e\u6e80\u8db3\u5ea6<\/b><span style=\"font-weight: 400;\">\uff1a<\/span>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>\u9867\u5ba2\u6e80\u8db3\u5ea6<\/b><span style=\"font-weight: 400;\">\uff1a \u8abf\u67fb\u3001\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30c1\u30e3\u30cd\u30eb\u3001\u307e\u305f\u306f\u00a0 NPS\uff08\u30cd\u30c3\u30c8\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30b9\u30b3\u30a2\uff09\u3092\u901a\u3058\u3066\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u6210\u679c\u7269\u3001\u88fd\u54c1\u3001\u307e\u305f\u306f\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6\u3092\u8a55\u4fa1\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>\u5185\u90e8\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u306e\u6e80\u8db3\u5ea6<\/b><span style=\"font-weight: 400;\">\uff1a \u30d7\u30ed\u30c0\u30af\u30c8\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30c1\u30fc\u30e0\u3001\u7d4c\u55b6\u5e79\u90e8\u306a\u3069\u3001\u793e\u5185\u306e\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u306e\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30ea\u30fc\u30c9\u306e\u696d\u7e3e\u3068\u8ca2\u732e\u306b\u5bfe\u3059\u308b\u6e80\u8db3\u5ea6\u3092\u8a55\u4fa1\u3059\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30ea\u30b9\u30af\u7ba1\u7406<\/b><span style=\"font-weight: 400;\">\uff1a<\/span>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>\u30ea\u30b9\u30af\u306e\u8efd\u6e1b<\/b><span style=\"font-weight: 400;\">\uff1a \u6280\u8853\u7684\u30ea\u30b9\u30af\u3001\u30ea\u30bd\u30fc\u30b9\u306e\u5236\u7d04\u3001\u4f9d\u5b58\u95a2\u4fc2\u306a\u3069\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u95a2\u9023\u3059\u308b\u30ea\u30b9\u30af\u306e\u7279\u5b9a\u3001\u8a55\u4fa1\u3001\u8efd\u6e1b\u3092\u8ffd\u8de1\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>\u8ab2\u984c\u89e3\u6c7a<\/b><span style=\"font-weight: 400;\">\uff1a \u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u3001\u5371\u6a5f\u7684\u4e8b\u4f8b\u3001\u307e\u305f\u306f\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u969c\u5bb3\u3078\u306e\u5bfe\u5fdc\u3092\u306a\u3069\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30ea\u30fc\u30c9\u306b\u3088\u308b\u8ab2\u984c\u89e3\u6c7a\u306e\u6709\u52b9\u6027\u3068\u9069\u6642\u6027\u3092\u6e2c\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u306e\u6709\u52b9\u6027<\/b><span style=\"font-weight: 400;\">\uff1a<\/span>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>\u5f93\u696d\u54e1\u3068\u306e\u95a2\u308f\u308a<\/b><span style=\"font-weight: 400;\">\uff1a\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30c1\u30fc\u30e0\u5185\u306e\u5f93\u696d\u54e1\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30ec\u30d9\u30eb\u3001\u4ed5\u4e8b\u3078\u306e\u6e80\u8db3\u5ea6\u3001\u5b9a\u7740\u7387\u3092\u76e3\u8996\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u958b\u767a<\/b><span style=\"font-weight: 400;\">\uff1a \u7814\u4fee\u30d7\u30ed\u30b0\u30e9\u30e0\u3001\u30b3\u30fc\u30c1\u30f3\u30b0\u3001\u30b5\u30af\u30bb\u30c3\u30b7\u30e7\u30f3\u30d7\u30e9\u30f3\u30cb\u30f3\u30b0\u306a\u3069\u3001\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u958b\u767a\u30a4\u30cb\u30b7\u30a2\u30c6\u30a3\u30d6\u3078\u306e\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30ea\u30fc\u30c0\u30fc\u306e\u6295\u8cc7\u3092\u8a55\u4fa1\u3059\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<ul>\r\n<li aria-level=\"1\"><b>\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30ca\u30eb\u30fb\u30a8\u30af\u30bb\u30ec\u30f3\u30b9<\/b><\/li>\r\n<\/ul>\r\n<ul>\r\n<li style=\"list-style-type: none;\">\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>\u30d7\u30ed\u30bb\u30b9\u6539\u5584<\/b><span style=\"font-weight: 400;\">\uff1a \u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u7d44\u7e54\u5185\u3067\u306e\u30d7\u30ed\u30bb\u30b9\u6539\u5584\u3068\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u306e\u5b9f\u65bd\u3092\u6e2c\u308b\u3053\u3068\u3067\u3001\u52b9\u7387\u3001\u54c1\u8cea\u3001\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>\u30ea\u30bd\u30fc\u30b9\u306e\u6d3b\u7528<\/b><span style=\"font-weight: 400;\">\uff1a \u751f\u7523\u6027\u3092\u6700\u5927\u5316\u3057\u3001\u7121\u99c4\u3092\u6700\u5c0f\u5316\u3059\u308b\u305f\u3081\u306b\u3001\u4eba\u54e1\u3001\u30c4\u30fc\u30eb\u3001\u30a4\u30f3\u30d5\u30e9\u3092\u306a\u3069\u306e\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30ea\u30bd\u30fc\u30b9\u306e\u6700\u9069\u5229\u7528\u3092\u8a55\u4fa1\u3059\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30d3\u30b8\u30cd\u30b9\u3078\u306e\u5f71\u97ff<\/b>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>\u30d3\u30b8\u30cd\u30b9\u76ee\u6a19\u3068\u306e\u6574\u5408<\/b><span style=\"font-weight: 400;\">\uff1a \u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u3068\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u304c\u3001\u3088\u308a\u5e83\u7bc4\u306a\u4e8b\u696d\u76ee\u6a19\u3068\u3069\u306e\u7a0b\u5ea6\u6574\u5408\u3057\u3001\u7d44\u7e54\u306e\u6226\u7565\u7684\u512a\u5148\u4e8b\u9805\u306b\u8ca2\u732e\u3057\u3066\u3044\u308b\u304b\u3092\u8a55\u4fa1\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>ROI\uff08\u6295\u8cc7\u5229\u76ca\u7387\uff09<\/b><span style=\"font-weight: 400;\">\uff1a \u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30fb\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3084\u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u306e ROI \u3092\u3001\u53ce\u76ca\u5275\u51fa\u3001\u53ce\u76ca\u6027\u3001\u30b3\u30b9\u30c8\u524a\u6e1b\u3001\u5e02\u5834\u30b7\u30a7\u30a2\u62e1\u5927\u3001\u7af6\u4e89\u512a\u4f4d\u6027\u306a\u3069\u306e\u89b3\u70b9\u304b\u3089\u6e2c\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30a4\u30cb\u30b7\u30a2\u30c6\u30a3\u30d6\u306b\u3088\u308b\u30b3\u30b9\u30c8\u524a\u6e1b<\/b><span style=\"font-weight: 400;\">\uff1a \u30d7\u30ed\u30bb\u30b9\u306e\u6539\u5584\u3001\u52b9\u7387\u6027\u306e\u5411\u4e0a\u3001\u30ea\u30bd\u30fc\u30b9\u306e\u6700\u9069\u5316\u306a\u3069\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30a4\u30cb\u30b7\u30a2\u30c6\u30a3\u30d6\u304b\u3089\u751f\u3058\u308b\u30b3\u30b9\u30c8\u524a\u6e1b\u306f\u3001\u5168\u4f53\u7684\u306a\u53ce\u76ca\u6027\u306b\u3064\u306a\u304c\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<p>\u00a0 <span style=\"font-weight: 400;\">\u3053\u306e\u3088\u3046\u306a KPI \u306f\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30ea\u30fc\u30c9\u306e\u696d\u7e3e\u3092\u8a55\u4fa1\u3084\u3001\u7d44\u7e54\u306e\u76ee\u6a19\u3001\u512a\u308c\u305f\u6280\u8853\u3001\u52b9\u679c\u7684\u306a\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u306e\u5b9f\u8df5\u3068\u306e\u6574\u5408\u6027\u306e\u78ba\u4fdd\u306e\u305f\u3081\u306e\u7dcf\u5408\u7684\u306a\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/span><\/p>\r\n<h3><b>Q. \u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30c7\u30a3\u30ec\u30af\u30bf\u30fc\u306e KPI \u3068\u306f\uff1f<\/b><\/h3>\r\n<p>A. \u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30c7\u30a3\u30ec\u30af\u30bf\u30fc\u306e KPI \u306f\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u90e8\u9580\u306e\u7d71\u7387\u3001\u6226\u7565\u7684\u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u306e\u63a8\u9032\u3001\u7d44\u7e54\u76ee\u6a19\u306e\u9054\u6210\u306e\u4e0a\u3067\u306e\u6709\u52b9\u6027\u3092\u8a55\u4fa1\u3059\u308b\u3053\u3068\u306b\u91cd\u70b9\u304c\u7f6e\u304b\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\r\n<h4><b>\u30c1\u30fc\u30e0\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3068\u751f\u7523\u6027<\/b><\/h4>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30c1\u30fc\u30e0\u5168\u4f53\u306e\u751f\u7523\u6027<\/b><span style=\"font-weight: 400;\">\uff1a \u6307\u5b9a\u3055\u308c\u305f\u671f\u9593\u5185\u306b\u5b8c\u4e86\u3057\u305f\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u958b\u767a\u3055\u308c\u305f\u6a5f\u80fd\u3001\u307e\u305f\u306f\u7d0d\u54c1\u3055\u308c\u305f\u88fd\u54c1\u306e\u89b3\u70b9\u304b\u3089\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u90e8\u9580\u306e\u5168\u4f53\u7684\u306a\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\u3068\u52b9\u7387\u3092\u6e2c\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30ea\u30bd\u30fc\u30b9\u306e\u6d3b\u7528<\/b><span style=\"font-weight: 400;\">\uff1a \u751f\u7523\u6027\u3068\u52b9\u7387\u3092\u6700\u5927\u5316\u3059\u308b\u305f\u3081\u306b\u3001\u4eba\u54e1\u3001\u8a2d\u5099\u3001\u4e88\u7b97\u914d\u5206\u306a\u3069\u306e\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30ea\u30bd\u30fc\u30b9\u306e\u6700\u9069\u5229\u7528\u3092\u8a55\u4fa1\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u5f93\u696d\u54e1\u306e\u6e80\u8db3\u5ea6\u3068\u5b9a\u7740\u7387<\/b><span style=\"font-weight: 400;\">\uff1a\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u306e\u6709\u52b9\u6027\u3068\u30c1\u30fc\u30e0\u306e\u58eb\u6c17\u306e\u6307\u6a19\u3068\u3057\u3066\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u90e8\u9580\u5185\u306e\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u3001\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3001\u5b9a\u7740\u7387\u3092\u76e3\u8996\u3059\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<h4><b>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30c7\u30ea\u30d0\u30ea\u3068\u5b9f\u884c<\/b><\/h4>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30bf\u30a4\u30e0\u30e9\u30a4\u30f3\u3068\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3<\/b><span style=\"font-weight: 400;\">\uff1a\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30fb\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u7d0d\u671f\u53b3\u5b88\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30fb\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u306e\u9075\u5b88\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u306e\u9054\u6210\u72b6\u6cc1\u3092\u8ffd\u8de1\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u4e88\u7b97\u7ba1\u7406<\/b><span style=\"font-weight: 400;\">\uff1a \u30b3\u30b9\u30c8\u7ba1\u7406\u7b56\u3001\u4e88\u7b97\u306e\u6d3b\u7528\u3001\u8ca1\u52d9\u76ee\u6a19\u306e\u9075\u5b88\u306a\u3069\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u4e88\u7b97\u306e\u7ba1\u7406\u3092\u8a55\u4fa1\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u6210\u679c\u7269\u306e\u54c1\u8cea<\/b><span style=\"font-weight: 400;\">\uff1a \u6b20\u9665\u7387\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3001\u54c1\u8cea\u57fa\u6e96\u3078\u306e\u6e96\u62e0\u306a\u3069\u306e\u6307\u6a19\u3092\u901a\u3058\u3066\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u6210\u679c\u7269\u3001\u88fd\u54c1\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u54c1\u8cea\u3092\u6e2c\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<h4><b>\u6226\u7565\u7684\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u3068\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3<\/b><\/h4>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u6280\u8853\u9769\u65b0\u3068\u30bd\u30fc\u30c8\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7<\/b><span style=\"font-weight: 400;\">\uff1a\u6280\u8853\u9769\u65b0\u3001\u65b0\u6280\u8853\u306e\u5c0e\u5165\u3001\u696d\u754c\u5185\u306e\u30bd\u30fc\u30c8\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u306b\u5bfe\u3059\u308b\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30c7\u30a3\u30ec\u30af\u30bf\u30fc\u306e\u8ca2\u732e\u3092\u8a55\u4fa1\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u6226\u7565\u7684\u8a08\u753b\u3068\u5b9f\u884c<\/b><span style=\"font-weight: 400;\">\uff1a\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u90e8\u9580\u304a\u3088\u3073\u7d44\u7e54\u5168\u4f53\u306e\u9577\u671f\u7684\u306a\u6210\u9577\u3068\u7af6\u4e89\u529b\u3092\u63a8\u9032\u3059\u308b\u305f\u3081\u306e\u6226\u7565\u8a08\u753b\u3001\u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u3001\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u306e\u7b56\u5b9a\u3068\u5b9f\u884c\u3092\u8a55\u4fa1\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>R&amp;D \u6295\u8cc7\u3068\u30a4\u30f3\u30d1\u30af\u30c8<\/b><span style=\"font-weight: 400;\">\uff1a R&amp;D\uff08\u7814\u7a76\u958b\u767a\uff09\u6d3b\u52d5\u3078\u306e\u6295\u8cc7\u3068\u3001R&amp;D \u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u306e\u88fd\u54c1\u9769\u65b0\u3001\u5dee\u5225\u5316\u3001\u5e02\u5834\u3067\u306e\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u3078\u306e\u5f71\u97ff\u3092\u6e2c\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<h4><b>\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u306e\u53c2\u753b\u3068\u6e80\u8db3\u5ea6<\/b><\/h4>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u9867\u5ba2\u6e80\u8db3\u5ea6<\/b><span style=\"font-weight: 400;\">\uff1a \u8abf\u67fb\u3001\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30c1\u30e3\u30cd\u30eb\u3001\u307e\u305f\u306f NPS \u3092\u901a\u3058\u3066\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u6210\u679c\u7269\u3001\u88fd\u54c1\u3001\u307e\u305f\u306f\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6\u3092\u8a55\u4fa1\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u793e\u5185\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u306e\u6e80\u8db3\u5ea6<\/b><span style=\"font-weight: 400;\">\uff1a \u7d4c\u55b6\u5e79\u90e8\u3001\u88fd\u54c1\u7ba1\u7406\u3001\u55b6\u696d\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30c1\u30fc\u30e0\u306a\u3069\u3001\u793e\u5185\u306e\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u306e\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u90e8\u9580\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3068\u8ca2\u732e\u306b\u5bfe\u3059\u308b\u6e80\u8db3\u5ea6\u3092\u8a55\u4fa1\u3059\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<h4><b>\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30ca\u30eb\u30fb\u30a8\u30af\u30bb\u30ec\u30f3\u30b9<\/b><\/h4>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30d7\u30ed\u30bb\u30b9\u306e\u6700\u9069\u5316\u3068\u52b9\u7387\u5316<\/b><span style=\"font-weight: 400;\">\uff1a \u751f\u7523\u6027\u306e\u5411\u4e0a\u3001\u30b3\u30b9\u30c8\u524a\u6e1b\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u52b9\u7387\u5316\u3092\u56f3\u308b\u305f\u3081\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u90e8\u9580\u306b\u304a\u3051\u308b\u30d7\u30ed\u30bb\u30b9\u6539\u5584\u3001\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u3001\u696d\u52d9\u52b9\u7387\u306e\u5c0e\u5165\u3092\u6e2c\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30ea\u30b9\u30af\u7ba1\u7406\u3068\u8efd\u6e1b<\/b><span style=\"font-weight: 400;\">\uff1a \u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u696d\u52d9\u3001\u6226\u7565\u7684\u30a4\u30cb\u30b7\u30a2\u30c6\u30a3\u30d6\u306b\u95a2\u9023\u3059\u308b\u30ea\u30b9\u30af\u306e\u7279\u5b9a\u3001\u8a55\u4fa1\u3001\u8efd\u6e1b\u3092\u8ffd\u8de1\u3059\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<h4><b>\u4eba\u6750\u958b\u767a\u3068\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u52b9\u679c<\/b><\/h4>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u958b\u767a\u3068\u5f8c\u7d99\u8005\u8a08\u753b<\/b><span style=\"font-weight: 400;\">\uff1a\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u90e8\u9580\u5185\u306e\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u958b\u767a\u30d7\u30ed\u30b0\u30e9\u30e0\u3001\u30e1\u30f3\u30bf\u30fc\u30b7\u30c3\u30d7\u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u3001\u5f8c\u7d99\u8005\u80b2\u6210\u8a08\u753b\u306e\u6709\u52b9\u6027\u3092\u8a55\u4fa1\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u5f93\u696d\u54e1\u306e\u6210\u9577\u3068\u80fd\u529b\u958b\u767a<\/b><span style=\"font-weight: 400;\">\uff1a \u30c7\u30a3\u30ec\u30af\u30bf\u30fc\u306e\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u306e\u4e0b\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30c1\u30fc\u30e0\u30e1\u30f3\u30d0\u30fc\u306e\u5c02\u9580\u7684\u306a\u6210\u9577\u3001\u30b9\u30ad\u30eb\u958b\u767a\u3001\u30ad\u30e3\u30ea\u30a2\u30a2\u30c3\u30d7\u3092\u76e3\u8996\u3059\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<h4><b>\u30d3\u30b8\u30cd\u30b9\u306e\u5f71\u97ff<\/b><\/h4>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30d3\u30b8\u30cd\u30b9\u76ee\u6a19\u3068\u306e\u6574\u5408<\/b><span style=\"font-weight: 400;\">\uff1a \u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u6226\u7565\u3068\u3001\u3088\u308a\u5e83\u7bc4\u306a\u4e8b\u696d\u76ee\u6a19\u304a\u3088\u3073 KPI \u3068\u306e\u6574\u5408\u6027\u3092\u8a55\u4fa1\u3059\u308b\u3002<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>ROI\uff08\u6295\u8cc7\u5229\u76ca\u7387\uff09<\/b><span style=\"font-weight: 400;\">\uff1a \u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u6295\u8cc7\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u306eROI \u3092\u3001\u53ce\u76ca\u5275\u51fa\u3001\u30b3\u30b9\u30c8\u524a\u6e1b\u3001\u5e02\u5834\u30b7\u30a7\u30a2\u62e1\u5927\u3001\u7af6\u4e89\u512a\u4f4d\u6027\u306e\u89b3\u70b9\u304b\u3089\u6e2c\u308b\u3002<\/span><\/li>\r\n<\/ul>\r\n<p>\u00a0 <span style=\"font-weight: 400;\">\u3053\u306e\u3088\u3046\u306a KPI \u306f\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u90e8\u9580\u306e\u7d71\u7387\u3084\u6226\u7565\u7684\u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u306e\u63a8\u9032\u3001\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306e\u4fc3\u9032\u3001\u30d3\u30b8\u30cd\u30b9\u6210\u679c\u306e\u63d0\u4f9b\u3092\u884c\u3046\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30c7\u30a3\u30ec\u30af\u30bf\u30fc\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u8a55\u4fa1\u3059\u308b\u305f\u3081\u306e\u7dcf\u5408\u7684\u306a\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/span><\/p>\r\n<h3><b>\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30c7\u30b6\u30a4\u30f3\u90e8\u9580\u306e KPI<\/b><\/h3>\r\n<p>\u00a0 <span style=\"font-weight: 400;\">\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30c7\u30b6\u30a4\u30f3\u90e8\u9580\u306e KPI \u306f\u3001\u52b9\u7387\u6027\u3001\u54c1\u8cea\u3001\u9769\u65b0\u6027\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u4e2d\u5fc3\u306b\u5927\u4f53\u5c55\u958b\u3055\u308c\u307e\u3059\u3002\u5177\u4f53\u7684\u306a KPI \u306b\u3064\u3044\u3066\u306f\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u6319\u3052\u3089\u308c\u3066\u3044\u307e\u3059\uff1a <\/span><a href=\"https:\/\/www.uxpin.com\/studio\/jp\/blog-jp\/design-teams-goals-and-how-to-set-them-with-examples-ja\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u30c7\u30b6\u30a4\u30f3\u30c1\u30fc\u30e0\u306e\u76ee\u6a19\u3068\u9054\u6210\u3059\u308b\u305f\u3081\u306e\u30d2\u30f3\u30c8\u3010\u4e8b\u4f8b\u4ed8\u304d\u3011<\/span><\/a> \u00a0<\/p>\r\n<h3><b>\u30c7\u30fc\u30bf\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u306b\u304a\u3051\u308b KPI \u3068\u306f<\/b><\/h3>\r\n<p>\u00a0 <span style=\"font-weight: 400;\">\u30c7\u30fc\u30bf\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u306b\u304a\u3051\u308b KPI \u306f\u3001\u30c7\u30fc\u30bf\u95a2\u9023\u306e\u30d7\u30ed\u30bb\u30b9\u3001\u30b7\u30b9\u30c6\u30e0\u3001\u304a\u3088\u3073\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u6709\u52b9\u6027\u3068\u52b9\u7387\u6027\u3092\u6e2c\u308a\u3001\u3053\u306e\u3088\u3046\u306a KPI \u3067\u3001\u7d44\u7e54\u306f\u30c7\u30fc\u30bf\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u306e\u53d6\u308a\u7d44\u307f\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306e\u8a55\u4fa1\u3084\u3001<\/span><a href=\"https:\/\/www.uxpin.com\/studio\/jp\/blog-jp\/user-goals-vs-business-goals-finding-the-ux-tipping-point-ja\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u30d3\u30b8\u30cd\u30b9\u76ee\u6a19<\/span><\/a><span style=\"font-weight: 400;\">\u3092\u9054\u6210\u3057\u3066\u3044\u308b\u3053\u3068\u306e\u78ba\u8a8d\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">KPI \u306f\u3001\u958b\u767a\u30d7\u30ed\u30bb\u30b9\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u304a\u3088\u3073\u30c1\u30fc\u30e0\u306e\u52b9\u7387\u6027\u3068\u6709\u52b9\u6027\u3092\u8a55\u4fa1\u3059\u308b\u305f\u3081\u306e\u91cd\u8981\u306a\u6307\u6a19\u3067\u3042\u308a\u3001\u305d\u306e\u6307\u6a19\u3092\u71b1\u5fc3\u306b\u76e3\u8996\u3059\u308b\u3053\u3068\u3067\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30c1\u30fc\u30e0\u306f\u696d\u7e3e\u306e\u6e2c\u5b9a\u3084\u3001\u5f37\u5316\u3059\u3079\u304d\u9818\u57df\u306e\u7279\u5b9a\u3001\u30d3\u30b8\u30cd\u30b9\u76ee\u6a19\u306b\u6cbf\u3063\u305f\u3001\u5f3e\u529b\u6027\u304c\u3042\u308a\u3001\u30b9\u30b1\u30fc\u30e9\u30d6\u30eb\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u4e2d\u5fc3\u306e\u88fd\u54c1\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3059\u3002<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">\u30c7\u30b6\u30a4\u30f3\u3068\u30d5\u30ed\u30f3\u30c8\u30a8\u30f3\u30c9\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u306b\u95a2\u3059\u308b KPI \u306e\u52b9\u7387\u5316\u306b\u5411\u3051\u3066\u3001UXPin Merge \u306b\u306f\u753b\u671f\u7684\u306a\u30c7\u30b6\u30a4\u30f3\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u304c\u3042\u308a\u307e\u3059\u3002UXPin Merge \u3092\u4f7f\u3046\u3053\u3068\u3067\u3001\u30c1\u30fc\u30e0\u306f\u30c7\u30b6\u30a4\u30f3\u3068\u958b\u767a\u306e\u4e00\u8cab\u6027\u3092\u7dad\u6301\u3057\u306a\u304c\u3089\u3001\u9b45\u529b\u7684\u3067\u6a5f\u80fd\u7684\u306a\u30ec\u30a4\u30a2\u30a6\u30c8\u3092\uff18.\uff16\u500d\u3082\u901f\u304f\u4f5c\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002UXPin Merge \u306e\u30d1\u30ef\u30fc\u3092\u5b9f\u969b\u306b\u4f53\u9a13\u3057\u3066\u307f\u307e\u305b\u3093\u304b\u3002<\/span><a href=\"https:\/\/www.uxpin.com\/jp\/merge\/developers\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">UXPin Merge \u3092\u305c\u3072\u7121\u6599\u3067\u304a\u8a66\u3057\u304f\u3060\u3055\u3044<\/span><\/a><span style=\"font-weight: 400;\">\u3002<\/span><\/p>\r\n\r\n\r\n\n<div class=\"wp-block-button is-style-fill\"><center><a class=\"btn btn-flat btn-large btn-content-width\" href=\"https:\/\/www.uxpin.com\/merge\" target=\"_blank\" rel=\"noopener\">Try UXPin Merge<\/a><\/center><\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u306b\u304a\u3051\u308b KPI\uff08\u4e3b\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff09\u306f\u3001\u958b\u767a\u30d7\u30ed\u30bb\u30b9\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3001\u304a\u3088\u3073\u30c1\u30fc\u30e0\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3068\u6709\u52b9\u6027\u3092\u8a55\u4fa1\u3059\u308b\u306e\u306b\u4f7f\u7528\u3055\u308c\u308b\u91cd\u8981\u306a\u6307\u6a19\u3067\u3059\u3002\u3053\u306e\u6307\u6a19\u306b\u7d30\u5fc3\u306e\u6ce8\u610f\u3092\u6255\u3046\u3053\u3068\u3067\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30c1\u30fc\u30e0\u306f\u81ea<\/p>\n","protected":false},"author":214,"featured_media":52787,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[387],"tags":[],"class_list":["post-52970","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-jp"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.uxpin.com\/studio\/jp\/wp-json\/wp\/v2\/posts\/52970","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uxpin.com\/studio\/jp\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.uxpin.com\/studio\/jp\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.uxpin.com\/studio\/jp\/wp-json\/wp\/v2\/users\/214"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uxpin.com\/studio\/jp\/wp-json\/wp\/v2\/comments?post=52970"}],"version-history":[{"count":5,"href":"https:\/\/www.uxpin.com\/studio\/jp\/wp-json\/wp\/v2\/posts\/52970\/revisions"}],"predecessor-version":[{"id":52989,"href":"https:\/\/www.uxpin.com\/studio\/jp\/wp-json\/wp\/v2\/posts\/52970\/revisions\/52989"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.uxpin.com\/studio\/jp\/wp-json\/wp\/v2\/media\/52787"}],"wp:attachment":[{"href":"https:\/\/www.uxpin.com\/studio\/jp\/wp-json\/wp\/v2\/media?parent=52970"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.uxpin.com\/studio\/jp\/wp-json\/wp\/v2\/categories?post=52970"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.uxpin.com\/studio\/jp\/wp-json\/wp\/v2\/tags?post=52970"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}