We use cookies to improve performance and enhance your experience. By using our website you agree to our use of cookies in accordance with our cookie policy.

OKLearn more

UXPin Terms of Service

By subscribing to UXPin App Service or buying UXPin kits for paper prototyping the Customer accepts and agrees to use it in compliance with the Terms of Service stated below.

I. Introduction

  1. The UXPin App Service is provided by UXPin Sp. z o.o. company with business address at Abrahama Street 37/8, 81-366 Gdynia, Poland, and with tax ID number PL5862274376
  2. Whenever used in these Terms of Service, the following terms shall have the meaning defined hereinafter:
    1. The "UXPin Company", "UXPin Sp. z o.o." shall refer to the Service Provider;
    2. The "Customer" and/or "You" shall refer to any natural person or entity that subscribes and uses the UXPin App Service available on the www.uxpin.com website.
    3. The Customer is entitled to grant the access to the Service to any other natural person or entity hereinafter referred to as the "User" or the "Viewers". The Users are entitled to use all of the Service functionalities as described on www.uxpin.com website after receiving the access to the Service from the Customer. The Viewer is entitled to view the Project made by the Customer within the Service after receiving the access to the Service from the Customer.
    4. The "Service" shall refer to the UXPin App Service, provided by UXPin Sp. z o.o. and available on the www.uxpin.com website.
    5. The "Project" shall refer to any derivative work created by the Customer with the use of the Service.
    6. The "Content" shall refer to any texts, images, graphics, audio and video files uploaded by the Customer or otherwise available through the Service.
    7. The "Billing month" shall refer to 30 day period.
    8. The "Notepads", "UXPin Mobile KIT", "UXPin Web KIT" shall refer to UXPin kits for paper prototyping.
  3. By purchasing, accessing, installing or otherwise using the Service, the Customer agrees to be bound by the provisions of Terms of Service stated herein.
  4. UXPin Sp. z o.o. reserves at it sole discretion the right to modify and update the provisions of the Terms of Service stated herein. The Customer agrees that their continued use of the Service after such update will constitute their acceptance to be bound by the modified Terms of Service. The most current version of the Terms of Service is available at any time at www.uxpin.com website.
  5. If the Customer does not agree with the provisions of Terms of Service stated herein, he/she should not use the Service.

II. UXPin App Service

  1. The UXPin App is a web-based Service that enables the Customer to create the Projects and to make them available via the Internet.
  2. The Projects are created with the use of the content uploaded by the Customer. All the Projects created and streamed within the Service are streamed by the Customer not by the Service Provider.
  3. All the Projects made within the Service are hosted by the Service Provider and available to the Customer, Users and Viewers only if the Service Subscription is paid and active.
  4. Within the Service, the Service Provider offers the Customer four different accounts (a) Starter, (b) Freelancer, (c) Team Effort or (d) Company-wide; and the Customer is obliged to choose one of the account types during the registration process. The Customer acknowledges and agrees that by subscribing to the chosen account type he/she receives only those functionalities which the Service Provider provides and which are stated herein.
  5. The Customer acknowledges and agrees that by using the Service in free trial period the Service will be delivered in the limited scope and some of the functionalities can be unavailable.

III. Terms of Sale UXPin Notepads

  1. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
  2. Dispatch times may vary according to availability. Delivery times depends on the country of destination and current local conditions which are not under our authority. We are not responsible of any delays resulting from DHL Air delays or force majeure. Please see our Shipping page for further information.
  3. In order to contract with UXPin Sp. z o.o. you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. UXPin Sp. z o.o. retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with.
  4. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of products and shipping may fluctuate during the time. All prices advertised are subject to such changes, but the current price is visible on the www.uxpin.com website.
  5. Our Contract. When you place an order, you will receive an acknowledgement e-mail confirming acceptance of your order. Since acceptance of the order we will dispatch it to you as soon as it will be possible. Dispatching time my vary do to availability of products and amount of orders at the time. Please mind that it might take up to 5 working days since the order placement if all the ordered products are available. If orders won't be available we're not taking responsibility for the delay. In such a case though delay will be advertised on the Website.
  6. Pricing and Availability. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. All prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.
  7. Payment. Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.
  8. Undelivered orders. All the shipping options used by UXPin require signature of a person who suppose to receive UXPin, at the time of delivery. After few unsuccessful tries of the delivery DHL Air will return your order to us. When undelivered order will return we will be charged with undelivery fee. In that case your order will be canceled and you will be charged with shipping and undelivery fee. To resend the package you will need to place new order. To avoid undelivery procedure provide correct data in the ordering form and make sure that you, or authorized person, will be available in the time of delivery.
  9. Damage during delivery. We are not responsible for any damage made during the delivery, but we will provide help to resolve any disputes with third parties delivery companies.
  10. Customs and import charges. We are not responsible for any customs and import charges which are subject of local law regulations.

IV. Customers obligations and Prohibited Practices

  1. The Service is provided to the registered Customers.
  2. On registration to the Service, the Customer is required and agrees to:
    1. fill out the registration form with current, complete, and accurate data;
    2. maintain and promptly update provided data as current, complete and accurate as possible;
    3. choose user name and password;
    4. keep the secrecy of the user name and password;
    5. choose an account type;
    6. pay all the fees in connection to the use of the Service;
    7. involve into the Service only such Content that they have full rights to use and publish on the Internet;
    8. conform to the rules relating to the use of electronic means of communication and intellectual propriety and ownership rights protection in force in the country of the Customer's residence as well as the US laws and the rules of the European Union. The Customer is obligated to comply with the provisions of Digital Millennium Copyrights Act as well as Controlling the Assault of Non-Solicited Pornography And Marketing Act of 2003;
    9. represent that he/she either acts as a consumer or entrepreneurs and uses the Service for the purposes of conducted business;
    10. comply with the following Terms of Service or its amended version provided on the www.uxpin.com website.
  3. Upon registration to the Service, the Customer expressly agrees, to receive by the electronic means of the communication, invoices issued by UXPin Sp. z o.o.
  4. The Customer gives their express consent to receive commercial information about products and services of UXPin Sp. z o.o.
  5. The Customer is not allowed to involve into the Service any Content that, intentionally or unintentionally, violates any applicable local, state, national or international laws, or any rules or regulations promulgated hereinafter, or any copyrights or any other rights of a third party.
  6. The Customer realizes and accepts that they are solely responsible for the Content available within the Project, the integrity of the Project as well as the Project itself.
  7. The Customer realizes and accepts that they are solely responsible for all actions and omissions undertaken within the Service by all Users and Viewers. The Customers accepts the fact that the Service is provided on an "as is" basis, without guarantees of any kind. The Customer expressly agrees that the use of the Service is at their sole risk.
  8. The Customer agrees that the use of the Service is subject to all applicable national, international, state, and local laws as well as any and all applicable regulations, including the Terms of Service.
  9. The Customer agrees that they shall not engage their use of Service in any activity that concerns advertising, promoting offering and/or selling any goods or services that:
    1. are restricted by law, abusive, harassing, defamatory, fraudulent, invasive of another persons' privacy,
    2. violate any law, statute, ordinance, or regulation including, without limitation, those governing consumer protection, unfair competition, antidiscrimination or false advertising;
    3. victimize, harass, degrade, or intimidate an individual or a group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
    4. associate any Content involved into the Service with adult related material, pornography, child pornography, racism, hatred, profanity, or any material which may be insulting to another person or entity;
    5. infringe on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party;
    6. contain harmful content, including, without limitation, software viruses, Trojan horses, worms, time bombs, cancel bots, spy-ware, or any other files, software programs, or technology that is designed or intended to disrupt, damage, surreptitiously intercept or expropriate services or any system, program, data or personal information, or limit the functioning of any software, hardware, or equipment or to damage or obtain unauthorized access to any data or other information of any third party;
  10. The Customer acknowledges and agrees that the foregoing list of prohibited practice is non-exhaustive and constitutes examples of prohibited behaviors.
  11. The Customer ensures that Users and Viewers use of the Service is subject to the provisions of the Terms of Service stated herein. The Users and Viewers use the Service at the Customers sole risk. The Users and Viewers use of the Service does not create any contractual relationships with Service Provider. The Customer ensures that Users and Viewers keep the secrecy of the login details and links that provides to the Service.
  12. The Customer is not entitled to use any hardware or software intended to damage or interfere with the proper and timely functioning of the Service. The Customer is not entitled to use any hardware or software to surreptitiously intercept any system, data or personal information from www.uxpin.com website. The Customer may not take any action which imposes an unreasonable or disproportionately large load on the website network or other UXPin Sp. z o.o. service infrastructure.
  13. The Customer is not entitled to engage and storage within the Service the amount of data that exceeds the maximum storage amount available within the UXPin account type chosen by the Customer. The Service Provider is entitled to charge the amount of exploitation costs, arising out uploading and storage the large load of data, upon the Customer.
  14. UXPin Sp. z o.o. reserves, at its sole discretion, the right to refuse access to the www.uxpin.com website and Service, terminate the Service, remove or edit the Content in the event the Customer was notified to be using the Service for illegal or expressly prohibited practices, or if the Customer was found infringing the Service or any other UXPin Sp. z o.o. websites or services.
  15. UXPin Sp. z o.o. reserves the right to refuse any and all, current or future, use of the Service to the Customer who intentionally or maliciously evades the obligations stated in these Terms of Service, or arising from custom and other good commercial practices in the Internet.
  16. UXPin Sp. z o.o. reserves the right to issue a warning should the Customer be found using the Service for any abusive or illegal practices. Appropriate actions, such as disabling Customer's account, terminating the Service, and/or reporting the Customer and the incident to proper authorities shall be taken immediately should the Customer appear to perform or be performing such practices, despite the explicit warning.
  17. V. Technical Requirements

    1. 1. UXPin Sp. z o.o. assures that the Service will work properly on Windows Platform with Mozilla Firefox 8.0.1 or higher, Google Chrome, Safari or Opera web browsers.

    VI. Payments

    1. The Customer is obliged to pay in due time the subscription payment for the use of the Service according to the chosen payment scheme, UXPin App account type and the provisions of Terms of Service.
    2. The subscription payment includes the down payment for the subscription of the chosen UXPin App account type. Access to the Service shall be provided to the Customer for a certain period of time, according to the chosen UXPin App account type, upon receiving the subscription payment.
    3. The Customer is entitled to pay the subscription payment as a recurring payment, per the chosen payment scheme. The recurring payment shall be deducted automatically. The Customer is entitled to authorizes UXPin Sp. z o.o. to process the subscription payment for the chosen account type after the 15 days trial period. The recurring payment will be issued on the first day after the expiration date of the subscription. If the recurring is unsuccessful at that point, UXPin Sp. z o.o. will retry to complete the payment in the following days and, if the completion of the transaction is unsuccessful, will terminate the Service.
    4. When the Customer is not making the payment for the Service on time the UXPin Sp. z o.o. is entitled to summon the Customer and then refuse access to the Service and terminate the Customer account.
    5. After a 15 day free trial time period the Customer is entitled to become a full paid UXPin App Service Customer of the chosen account type. The Customer is entitled to become a full paid UXPin App Service after submitting the payment according to chosen payment plan. If the Customer after a 15 day free trial period does not submit the payment his/her access to the Service shall be suspended and then the UXPin Sp. z o.o. is entitled to terminate the Customer account.
    6. The amount of the subscription payment is based on the current price list, which is presented on the www.uxpin.com website.
    7. UXPin Sp. z o.o. reserves, at its sole discretion, the right to change the fees for the Service. The actual subscription payment rates are available at www.uxpin.com website. Upon a change, the new payment plan becomes valid starting from the following payment due date, unless you terminate the Service before that date. A termination notice should be received by UXPin Sp. z o.o. within a time period between the date when you received the new payment plan information and the due date; otherwise, the new payment plan shall be deemed as agreed to.
    8. Where appropriate, tax on goods and services (VAT) shall be added to the payment price in accordance with currently effective rates. Upon the receipt for each payment UXPin Sp. z o.o. will issue an invoice for the Service. The Customer expressly agrees to receive invoices issued by UXPin Sp. z o.o. by the electronic means of communication.
    9. Upon the payment, UXPin Sp. z o.o. sends an email to the Customer, containing the payment confirmation receipt and an invoice.
    10. UXPin Sp. z o.o. maintains no refund policy excluding situations described in section III.
    11. In the event of not receiving a payment or any other situation which causes failure to receive payment, or any chargeback imposed on UXPin Sp. z o.o. that relates to your payment, UXPin Sp. z o.o. reserves, at its sole discretion, the right to terminate the Service immediately, without any prior notice to the Customer.

    VII. Copyright and License

    1. The Service and Software as well as all Templates, Content and derivative works provided on www.uxpin.com website are the property of UXPin Sp. z o.o. or its Content suppliers and protected by Polish, U.S. and international copyright laws.
    2. UXPin Sp. z o.o. hereby grants you a personal, non-exclusive, non-transferable license to use the Service available on www.uxpin.com website without the right to sub-license, pursuant to the Terms of Service herein.
    3. All Templates and Content provided by the Service Provider may be use only within the Service and its derivative works and may not be independently manipulated or copied.
    4. No part of the Service website may be reproduced or transmitted in any form or by any means without written permission from UXPin Sp. z o.o..

    VIII. Trademarks

    1. UXPin TM and UXPin App TM, Mobile KIT TM, Web KIT TM are trademarks of UXPin Sp. z o.o..
    2. UXPin Sp. z o.o. trademarks may not be used in conjunction with other companies' products or services in any manner that may cause confusion among customers and potential customers, or in any manner that discredits UXPin Sp. z o.o., its products and services.

    IX. Disclaimer of Warranties and Limitation of Liabilities

    2. For breach or default by UXPin Sp. z o.o. of any of the provisions of these Terms of Service, UXPin Sp. z o.o. entire liability, regardless of the form of action, whether based on contract or tort, including negligence, and including the furnishing, the failure to furnish or the quality of any Service, shall in no event exceed in the aggregate the amount paid by Customer for the Service that is the subject of the claim in one month's immediately preceding the date the Customer notifies UXPin Sp. z o.o. of such claim, or in the aggregate, in respect of all claims under or related to the Services provided by UXPin Sp. z o.o. to the Customer.
    5. UXPin Sp. z o.o. is not responsible for any delay or failure in performance of the Service as well as any loss of data, content and/or Projects due to Force Majeure or other occurrences that are beyond UXPin Sp. z o.o. reasonable control. UXPin Sp. z o.o. is not responsible for short, temporary and accidental suspension of the service, as the result of circumstances which UXPin Sp. z o.o. could not foresee or suspect.
    6. UXPin Sp. z o.o. does not own or control other networks, information and systems outside of its own network, nor is UXPin Sp. z o.o. responsible for performance or non-performance within such networks.
    7. UXPin Sp. z o.o. exercises no control over and takes no responsibility for the integrity and confidentiality of the Content and Projects hosted, uploaded and/or streamed within the Service when passing over the Internet, especially the Service Provider takes no responsibilities for streaming, publishing and/or making available the Customer Projects by the Users and/or Visitors.
    8. UXPin Sp. z o.o. may, at its sole discretion and without liability, change or modify the features and functionalities of the Service or Software used to deliver the Service provided that this does not have a material adverse effect on the Service.
    9. The Customer acknowledges that the use of the Service is at Customer's sole risk and UXPin Sp. z o.o. is in no way responsible for the conduct of the Customer and/or the Content and Projects created and streamed through the Service.
    10. UXPin Sp. z o.o. shall not be responsible for the quality of Projects created with the use of the Service and received by the final recipient.
    11. UXPin Sp. z o.o. is entitled to limit, cancel or end contests, promotions and sponsorships before the planned due date.
    12. UXPin Sp. z o.o. is entitled to provide alternative prize equivalents of its own choice when not able to provide the original prize as originaly declared in contests', promotions' and sponsorships' terms or whereby else.

    X. Termination of the Service Agreement

    1. The Customer may terminate the Service at anytime with an effect on the day in which the paid subscription to the Service has expired.
    2. Unless expressly or explicitly mentioned in these Terms of Service, the Customer shall not be entitled to any partial or whole reimbursement of any fees or payments already paid or due according to the Section V of these Terms of Service. Any down payment made for the Customer will not be re-calculated. The Customer shall not have any right for reimbursement of the sum paid nor any part of such sum. UXPin Sp. z o.o. will not perform any recalculation of the down payment amounts.
    3. UXPin Sp. z o.o. reserves, at sole discretion, the right to terminate the Service in the event of not receiving a due payment or a recurring payment.

    XI. Final Provisions

    1. To perform the Service, UXPin Sp. z o.o. collects Customer's personal information such as the Customer's first name, last name, address, credit card number as well as tax identification number, phone number, or email address, which is not otherwise publicly available. The Customer agrees that UXPin Sp. z o.o. shall collect and process their personal information. The Customer agree and acknowledge that information collected through the Service or in connection with the Service may be transferred across national boundaries and stored and processed in any of the countries around the world in which UXPin Sp. z o.o. maintains offices and/or undertakes commercial activities, including the United States.
    2. UXPin Sp. z o.o. reserves the right to modify, add or delete any documents, information, templates, sites or other content appearing on or in connection with the www.uxpin.com website, including these Terms of Service, at any time without prior notice.
    3. The illegality, invalidity or unenforceability of any provision of these Terms of Service shall not affect the legality, validity and enforceability of any other provisions hereof.
    4. This Service shall be interpreted and construed according to, and governed by, the laws of the Republic of Poland, excluding any such laws that might direct the application of the laws of another jurisdiction. The Polish Court, competent with the respect to the Service Provider residence, shall be the governing jurisdiction.
    5. Last update: 12/06/2011

Sign up

Start your free trial (up to 30 days), no credit card required.


By signing up I accept Terms of Service.

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality. For more general information on cookies see the Wikipedia article on HTTP Cookies...

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately is most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you. For more information on Google AdSense see the official Google AdSense privacy FAQ.

In some cases we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.

Email: hello@uxpin.com